Patient
I was initially mind-blown...
I was initially mind-blown by the sheer incompetence of the front desk associate... she asked me for my date of birth, i told her, then she sat there blankly for quite some time and asked me “um what number month is July?” I literally almost turned around and walked out - and i would have, if I hadnt been there a few weeks prior and had a wonderful experience with the nursing staff and physician/PA. She mentioned being a “floater” so she usually doesnt work there - and I thought to myself, thank god. Other than my encounter with the girl at the front desk, my visit was great. Both the nurse and PA who tended to me were incredibly kind and professional. I’d recommend vetting out your administrative staff more closely, as to not scare away future patients.