Patient
Great and fast service
Great and fast service. The staff were professional and caring! I highly recommend!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Great and fast service. The staff were professional and caring! I highly recommend!
Denise Y.
Everyone was very nice and helpful. Felt like I received competent care. Was treated with respect but staff was personable while being caring and professional. Would highly recommend this facility to others.
Patient
they got me in and out
Patient
The nurse and person who opened the door for me were very nice and professional. The person who picked up my call on the other hand wasn’t. She said I never sent her a copy of my insurance card and didn’t give my credit card number per the email sent and I explained I did not receive an email other than a confirmation email for my appointment.
Patient K.
I was very impressed with how quickly & smoothly the process went for me to get a quick COVID test. Everything was handled very easily from starting my appointment online, to calling once I was there, waiting in my vehicle, and then going to an exam room where a nurse immediately performed the test, and I had results in minutes. The doctor was very kind and chatted with me for a while, too. I will gladly recommend this place!
Patient
Your website says $189 for a self pay Covid test. I was charged over $400. Y’all are criminal and I will never visit here again. Received reply 18 days ago. Still haven’t heard from billing. You definitely deserve this one star.
Response from BetterMed Urgent CareNov 14, 2020
Hi There, Someone will be reaching out to you regarding billing. We are sorry that you had negative experience and appreciate your feedback.
Patient
Speedy service.
Patient
I had an appointment for a COVID-19 test. They were efficient and I didn’t have to wait long. The test wasn’t bad at all! I got the rapid test and had my results in 25 minutes! It was easy and painless! I would go there again in a heartbeat!