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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Joseph C.
Jan 15, 2021
Great plan due to COVID
Great plan due to COVID
Report
Patient
Jan 15, 2021
Very kind and helpful front desk staff
Very kind and helpful front desk. I was in and out quickly! Thank you.
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Patient
Jan 15, 2021
Service was great
Service was great. Nurses was knowledgeable and curtis. Waiting time wasn't bad.
Response from BetterMed Urgent CareJan 25, 2021
Hi There, Thank you for taking time to leave us feedback. We are glad that you had a positive experience with us.
Report
Patient
Jan 15, 2021
Very pleased
No waiting. Check in process was painless. Everyone was extremely professional. Will continue to visit this location for all my urgent care needs.
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Rob C.
Jan 15, 2021
Great job!
Great job, quick and easy appointment, very courteous staff!
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Patient
Jan 15, 2021
Great staff and experience!
Great staff and experience!
Report
Patient
Jan 15, 2021
My first BetterMed experience
My visit was the first time at BetterMed. The check in process was quick and I didn't have to wait very long before being seen. The provider that saw me was very professional and had a great bedside manner. At one point, I would only go to Patient First, but now I'll be going to BetterMed for any urgent care issues that arise in the future.
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Patient
Jan 15, 2021
My appoint was easy
My appoint was easy, everyone was wonderful and I was in and out very quickly
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