Beth M.
Quick and excellent service.
Quick and excellent service.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Beth M.
Quick and excellent service.
Patient
I went for a covid test and all things considered it wasn't a bad experience.
Lisa
The perfect place for when you are sick need a doctor fast. This Better Med location has compassionate staff and excellent doctors. They have helped me on several occasions and once even saved my husband's life by not only deciding to take an x-ray for what seemed like a typical cough but read it quickly and correctly, discovering a far worse problem that took him straight to the hospital. Thanks to their quick thinking he received the care he needed early enough to prevent major, life altering surgery and quite possibly saved his life. There is rarely a wait to be seen, they are efficient, and they follow up. I highly recommend!
Anonymous
I would have given a five but the young lady at the front desk needs more training on how to treat a patient.
Patty M.
Front desk staff on point. Assistants kind and efficient. The Dr. actually took time with me. Happily surprised by the excellent service and caring attitude.
Jeff B.
Great service, friendly and responsive.
Patient
I was in and out quickly. The nurses were caring and competent. I had my covid testing back in ample time.
Patient
I wasn't pleased with my visit. the staff was nice, pleasant but I really didn't care for the service, all that was done was my BP checked, a conversation and then I was given a brace that didn't fit I was in so much pain all Christmas holiday due to the physician assistant not sending pain meds to pharmacy Not please and I will not be returning
Response from BetterMed Urgent CareJan 28, 2021
Hi There, Thank you for taking time to leave us a review. We are sorry that you had a negative and frustrating experience with us. We take feedback like this seriously and will be sharing it with the site manager.