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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jan 23, 2021
They are always really great when we…
They are always really great when we have to visit them.
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Patient
Jan 23, 2021
Thank you
Thank you for your quick and thoughtful service
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Patient
Jan 23, 2021
I was seen promptly
I was seen promptly. The doctor on call treated the infected pore efficiently and prescribed an antibiotic cream and capsule regimen. The spot has healed well. I am fine.
Report
Kat
Jan 23, 2021
New Virginia Resident
This place was so clean. The staff was pleasant to deal with and was organized. I had to try hear since I moved to here from different state and had no General Practicer.
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Patient
Jan 22, 2021
Excellent customer service
Excellent customer service
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Patient
Jan 22, 2021
Staff were wonderful
Staff were wonderful. Bless them for dealing with this pandemic. They need a raise. So thankful for how kind they treated me.
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Cindy H.
Jan 22, 2021
Came for a rapid COVID test.
I had symptoms of COVID-19 and I scheduled a rapid test. When it was time for my appointment, I was directed to come in and go to a certain exam room. A nurse came to take my vitals, then another staff member came to swab my nose. I waited about 20 minutes and the doctor came in to give me my results. Every staff member was extremely friendly and informative.
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Mary S.
Jan 22, 2021
This place was wonderful! Highly recommended!
This place was wonderful! The process was easy and professional. The front desk was so kind and made me feel at ease. The physicality was clean and organized. They got me in and out quickly. I have referred many friends and family to this urgent care and will definitely use them again.
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