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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jan 28, 2021
After paying my copay and being triaged…
After paying my copay and being triaged . I then found out there was NOTHING that could be done. Waist of time and money . Besides that , the PA I saw was really nice and pleasant .
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Patient
Jan 28, 2021
Convenient and great location
Convenient and great location. The waiting area was clean with hand sanitizer available and staff wore masks.
Report
Patient
Jan 28, 2021
The NP was awesome and great to talk to
The NP was awesome and great to talk to
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Sheila H.
Jan 27, 2021
From the moment I walk into the…
From the moment I walk into the BetterMed office I am greeted nicely and basically no waiting time to be taken to the back. The staff is wonderful and caring as well as thorough!!! The BetterMed on Iron Creek Hwy, Chester, VA
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Patient
Jan 26, 2021
Excellent Care and Service
Excellent Care and Service We received expedient and exceptional service at Better Med. The nurses and PA were very kind and caring to my son and daughter while I was being treated.
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Dennis
Jan 25, 2021
Went for rapid test
Went for rapid test. Took about 2 hrs. Other than that, staff was very nice and professional
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Patient
Jan 25, 2021
Great Medical Care
My very first visit, I was very impressed and satisfied with my overall experience from check in to exam and certainly my being released. Would definitely be returning.
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Patient
Jan 25, 2021
they were helpful and informative
they were helpful and informative. i liked my doctor. it was hard to get a appointment for covid
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