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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Greg
Feb 4, 2021
Everyone was nice
Everyone was very polite and kind about everything. Thank you
Report
Connie V.
Feb 4, 2021
Everyone was friendly and professional
Everyone was friendly and professional. I did have to wait over an hour for my COVID test but it was extremely busy. I was informed of the possible delay.
Report
James
Feb 4, 2021
Excellent service
The service was excellent, with speed and efficiency, and a warm and good natured staff. All was done with great consideration, and respect. Good work.
Report
Patient
Feb 4, 2021
Great experience...organized
Great experience...organized, clean, fast.
Report
Patient
Feb 4, 2021
Polite Staff and scheduling was a breeze
Staff and scheduling was a breeze. Waiting for the results was as expected and Staff did great communicating after calling. However the scheduled appointment still led to an hour fifteen minute wait just to get in and it was an 11am appointment. Same for a different later PM appointment on the wait.
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C W.
Feb 4, 2021
Covid conscience but still seen quickly.
Covid conscience but still seen quickly.
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JetMuzik
Feb 4, 2021
I had an excellent experience
I had an excellent experience
Report
Lowell
Feb 4, 2021
Great experience
Great experience. If you can call going to a doctor positive. Nice polite people from. Start to finish
Report

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