BetterHelpReviews of betterhelp.com

BetterHelp has really helped me overcome my fear of counseling. It’s hard to open up to someone new and BetterHelp was able to match me with just the right counselor.

One of my main concerns is the fact that although I requested a counselor over 45 years old, I was initially communicating with Jennifer based on a photo (presumably of Jennifer) that bears no resemblance to the Jennifer I spoke to on the video. The age difference between the photo and the reality appears to be at least 30 years. This is a very deceptive practice in my humble opinion. I won't play these ridiculous, immature games, let alone pay for them. Please terminate my involvement with your organization immediately, and refund the balance of my $432 down payment for your services. Your prompt attention to this matter will be greatly appreciated. Sincerely, Karen Fuller

Betterhelp has been amazing in helping me work through trauma that I thought I have avoided for years. My counselor was empathetic, understanding and is well educated in Trauma Therapy.

BetterHelp is all about the right counsellor. Find the right one for you and you're on the path to your best life yet. Help your counsellor, tell them what you want to improve and make sure to take your sessions seriously. BetterHelp is my favorite platform for online support.

Well. I had a counselor for several months. Turns out that she was flaky, demanding & unfair. Rather than being a good listener and understanding my point of view, she confrontational & downright nasty at times. She terminated service with me, without my permission, but not before she slapped some cruel , inaccurate labels in me! I actually felt worse after dealing with her! Counselor seemed more concerned about people such as my handyman and other people like that, that she has never even met! She must be confused and think she is their counselor! This person lacked respect for my values such as privacy & integrity! I sense that she got her jollies by slapping nasty labels on me, rather than treating me as an individual! I was dismissed in an abrupt & insulting manner!Then Betterhelp got rid of all my journal entries that I was saving for my memoirs!

Therapy is a dirty word to some. To me, it's a medical method of healing treatment. Better Help provides access to medical care which is normally too expensive for those who need it most. Asynchronous text communication throughout the week and a weekly video, phone, or text chat make me feel like I have all the help I need. The journal reminds me to write daily and can be sent to my counselor by the entry or by default. Great communication tool. I'm so happy with my counselor, too!

Amazing app. I can’t explain how much you get out of it. You can swap if you’re not happy with your therapist. It’s fantastic

I don't have the ability to find a steady, in-person therapist right now, but I needed help. I decided to try Better Help, and have been very pleased so far. It's not just talk therapy- my therapist really tries to problem solve with me. She also makes sure to focus on what I think is important while keeping my safety in mind.