Jamie F.
The counselor I worked with was great…
The counselor I worked with was a great listener, very responsive in messaging, always checked in on how I was doing, and help me load my "life toolbox" with some great tools I was missing.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Jamie F.
The counselor I worked with was a great listener, very responsive in messaging, always checked in on how I was doing, and help me load my "life toolbox" with some great tools I was missing.
Katrina G.
I've only had three counseling sessions so far, but I already feel the weight being lifted off. My counselor is fantastic! She asks some questions and she truly listens. Then she provides some very thoughtful and thorough insight. I had several "ah-ha" moments in the very first sessions. She does give a little "homework" on occasion, but nothing too intense, mainly just thought-provoking to better help you get to the "why" of things. I should have done counseling years ago but couldn't afford it. With my new employer, this is one of our benefits and I am most thankful to my employer and for BetterHelp! The platform is great and fairly user-friendly. Every session has been right on schedule. I highly recommend this organization!
The W.
I really believe everyone should, at the very least, give better help a try. Betterhelp has truly changed my life. Betterhelp makes talking to a therapist easy and affordable.
TLEe
First time using consulting for a stressful time in my life. Her suggestion have helped me work on better handling these issues in a therapeutic way
stephanie
I went to betterhelp because of school/job stress and my therapist (Dora Cario) was so helpful. I can deal with the stress a lot better now and feel much more content day-to-day.
Gemma C.
The best decision I've made in 2021 was to give Better Help a try. Such an incredible service and makes therapy so much more accessible for so many.
Celina C.
I was matched with a therapist based on my preferences and needs, and within less than 24 hours. The live sessions are short, at just 30 minutes, but my therapist has used this time very efficiently. Using information I provided through a pre-counseling questionnaire and listening to me in those first few minutes of our first session, she was able to identify my immediate needs as they relate to longer-term concerns and offer guidance for managing and coping. I appreciate that there are several options for communicating with my therapist, but I'm old-school so I don't really get the chat option (e.g., is 24 hours of live chat equivalent to one live session?). I've opted for the video sessions and these work just as well as in-person has for me in past. Also, I haven't figured out yet if there is a way to select a recurring session day/time, and I always forget to manually schedule my follow-up sessions. I'd prefer a set time, I think. (I am currently participating through my job's Employee Assistance Program, so things may work differently for paying customers.) Finally, Betterhelp.com seems a good, affordable option for those who are uninsured or underinsured. Everyone should have access to good mental health care, as much for everyday maintenance and not just treatment of pathology.
Tanya P.
Connecting with BetterHelp was the very best thing I have done for myself during the pandemic. It has connected me to a counselor with compassion and understanding. It's tools and reminders make sure I don't forget to engage in self-help. It is not too much or too little, just enough encouragement to keep me in touch with me.