BetterHelpReviews of betterhelp.com

The therapy is okay, but don't try to cancel your subscription. I'm in about the upteenth week of trying to get my money back. I had about 2 sessions with a new therapist after my old therapist quit. This apparently a pervasive problem. The new therapist was very mismatched to my needs (and only gets paid $20 or $30 per session) as well as out of my time zone so could rarely meet with me. Save your money and get a real therapist in real time who can really hear you. Unlikely a live therapist will charge you for therapy you never had.

My counselor has been very helpful in being a person not connected to me personally and have no worry of being hurtful even if unintentionally by complaining about someone to get my frustrations out. Especially since I have other stresses with a love one in the hospital for the last 7 months and not sure when it will end.

I knew that I needed help, but I was having the hardest time finding someone that I could trust to both listen to me and also help me. I felt an instant connection with my therapist. She was wonderful, kind, and caring. She listened to my thoughts without judgement, and asked the right questions to lead us down paths that I had never even thought about before. I learned so much about myself and I will never ever be able to truly thank her enough for all the help that she provided.

My sessions have been awesome. I’ve been doing some much needed work that I’m actually loving

This is truly a beautiful and helpful app. Finding a good therapist around your area can be quite tough. This app makes it very convenient to find the right therapist for you and your needs. BetterHelp will match you with someone first, and if they aren't what you're looking for you can choose your next therapist by looking through their list of counselors. It gives a description of the things they specialize in, and a description about them so you can learn a bit more before make your decision. The messaging aspect is a very nice feature as well. If you're going through a tough time in the moment, take a second to send your therapist a message, and you will receive guidance or reassurance must faster than waiting a whole week.

Service has great community, I loved people there. But the website can be improved - a bit laggy pages, could be better

Have only used that her health for two sessions with my therapist. But I am so pleasantly surprised: (1) on the professionalism,(2) his knowledge and ability to explain the brain and how certain cells rejuvenate will grow back, (3) his ability to make me feel comfortable talking about things that are not easy,(4) His humor and overall his ability to explain things to me regarding my mental health issues!

BetterHelp has been great. I like that it helps me quickly try new therapists to find a good fit -- that's always the hardest part. But I got lucky and found a great fit right away! This is a different way of going about therapy than I'm used to, and I'm liking it. Having the opportunity to quickly share thoughts/feelings to discuss later is great. Being able to reach out via messaging is a game changer -- that level of access to my therapist has really helped build a sense of support. Please note: the review site was glitchy when I wrote this. I intend to give a highly positive rating, but whatever I'm supposed to click to rate (stars, I'm guessing?) is invisible.