BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Laurie
My BetterHelp therapist helps me with whatever “issue of the week” is at hand. Coping skills and tips are practical, I have new perspective on relationships that have been difficult, and new tools for handling them constructively and positively. It’s nice to have access to help when I need it, without breaking the bank.
Angie
Better help is the best therapy ever. They work with you on your financial situation and you can reach out anytime. I have gotten so much support and help thanks to my counselor Shelley. I really would be at a loss with my anxiety if I hadn't found them. Incredible.
Lehua
I’ve been working with a Better Help therapist for about 5 months now. I absolutely love this app, especially as a parent. My favorite feature is being able to message my therapist between sessions. I don’t always use it but it makes me feel supported knowing if I needed her sooner than my session date, I won’t be charged extra to talk to her via message. This app has therapist available to fit many time frames as well. My therapist had slots open at 2am, 3am or even 4am which could be great for those who work late or if you’re international. There are journal prompts and links to group counseling and other great things in your area. I am so happy I found better help.
Darrel B.
I started better help because I struggled with understanding and conveying emotions. And I can't believe how amazing it is to have their support during all of this crazy thing we call life. My counselor is supportive, responsive, and helps ask the questions to make me way more introspective. And the fact that they cannot/do not provide drug prescriptions is still one of the best things! They're just there to help you be a better you!
KENNETH M.
I lost my son in 2020 I have severe PTSD DEPRESSION ANXIETY AND GRIEF THAT IS INTOLERABLE. I reached out to Better Help instantly $240 dollars was taken. My 1st session no one bothered to call, my 2nd session no one bothered to call I received over 6 computer generated emails asking how my sessions went with both appointments even though I've send numerous emails stating the Therapist never called. No one in this highly recommended company will even return my emails. Basically I've paid $240 to worsen my already mental state on mind. Scaming a mentally ill person is bad enough but when the company specializes in Helping WITH DEPRESSION ANXIETY PTSD AND SEVERE GRIEF disheartening with no social conscience and lack of impathy which is the exact definition of a SOCIOPATH. 20,000 licensed Therapist they advertise and no one has seen my emails? PISSED OFF AND PISSED ON !!!
Response from BetterHelpNov 3, 2021
I'm truly sorry for any confusion or frustration this process has caused, Kenneth, and I'm also incredibly sorry to hear about the loss of your son. I can only imagine the grief and trauma you've gone through, and may still be going through. We're committed to ensuring this all gets sorted out for you, and although we don't currently offer direct phone support, we generally reply to all emails within one business day of receipt. If you haven't seen any of our replies to your emails, please make sure you check your "SPAM" and/or "JUNK" folders within your inbox, as it is possible that our emails ended up there. We can offer more information as to what may have happened with your scheduled sessions, and can even help with refunds/billing as needed. I'll also request more information from you here through Trustpilot's portal (the contact information you provide will not be public, but only visible to us). Thank you, BetterHelp Team
Brogie B.
I have had a great experience since my very first session. I am so happy to be working with someone who can help me to manage emotions better. The tools I have been provided help me to return to equanimity when I am having a tough time. Thank you !
Brooke B.
I absolutely love better help! Their journal, sessions, and other applications really make it easy for you and your therapist to connect. I try to fill in my journal everyday, it’s become a relaxing event for me, and I love their sessions reminders. I highly recommend this company and their app to anyone looking for none-traditional therapy.
Adam
Great intake form led to the choice of a therapist who's exceptionally well suited to help me with what I'm dealing with right now. Smart setup and system overall.