BetterHelpReviews of betterhelp.com

I went through 3 therapists over a period of a number of months. None of them were professional. They all acted like betterhelp was a side gig. The first one I was matched with should have retired 10 years ago. She was opinionated and very “rough around the edges”. The second one wasn’t on time for a single one of our 6ish appointments. She kept using her ADHD as an excuse for being late. I felt like she needed therapy more than I did. The last one simply cancelled 2 appointments in a row and I never even got to speak with her. The last appointment she cancelled an hour before we were to begin. I set my alarm that morning for nothing. What a total waste of hundreds of dollars and time. I now have even less trust in people.

this is my rock which i am proud to share my expressive and explosive behaviors with i appreicate you for taking care of me unconditionaly

It helps me calm down and keep a handle on schizophrenic episodes b4 they take over

I used BetterHelp for 3 weeks, (to try it out more than anything) after finding a promo code for one free month. I found it easy to search through the therapists and interact with them through multiple options (text, chat, phone, or video). Once I picked a therapist and had my first meeting, I didn't think we clicked too well and finding a new therapist was very easy. BetterHelp didn't ask me a lot of questions about why that therapist didn't work out, and instead made the process of finding a new one seamless and quick. After meeting with my second therapist for two sessions, I realized that there wasn't much for me to get out of it at this stage in my life, so I canceled my membership. This process was also very quick and simple. In the future if I find myself in need of speaking to someone, I will definitely considering BetterHelp first.

Better help really has changed my life for the better. As a younger man, I was always sceptical of therapy and thought it was something that only American rich people did. Never in my life have I been so happy to have been wrong. I have learned how to cope with my depression, how to take control of my life again and have been reborn as a father and husband to a family I had been neglecting due to my inability to cope. Thank you BetterHelp.

It's a corporation, their interest is to make money, more so than truly reducing mental health. I'd say if you're doing well anyways, and you're just looking for a talking buddy, this might be the site for you. But if you're depressed, not doing well, or stressed out, this site might make it worse, as it did for me. I tried about 9 therapists, after the first therapist changed her availabilities. The therapists made me feel worse than when I started the therapy. I didn't feel heard and understood. It was obvious that some of the therapists use this platform simply so they can be more flexible with their own lifes and make their own lifes easy, but there was highly little concern and engagement for their clients. One therapist over validates every single thing I say and makes me feel uncomfortable, the conversation seems disingenuine. Another indicates that she judges me for not adapting belief systems that make me weak of powerless. Another tries to be in full control, and says that if I'm uncomfortable sharing something personal with her, then why am I even doing this? Putting pressure on me. Also she tells me that there will be no blaming in her session, but she says it in a blaming and aggressive tone, which was quite misplaced for therapy session. Another seems very engaged when I talk, but whenever I look away from the screen she looks at her phone and does something, as soon as I look back, she stops looking at her phone, as if I did not notice. All in all, there is very little competence on this platform, you need to search very hard to find someone who genuinely wants to help. And their search engine is horrible. I was looking for a female therapist, and the search results showed me 70-80 % men! When I enquire at customer service why, they tell me that's all the therapists available at the moment. Regarding that: On average 70 percent of therapists are female. Also, when I looked for a new therapists within a time frame of minutes twice, I got a completely different set of therapists suggested! So you are not even shown all the possible therapists! And the available therapists from the main presentation page on betterhelp are also not listed in the therapists list that I get when choosing a new therapist. So I definitely do not get all available therapists suggested, as customer service told me. Which is an absolute bummer, because it's hard to find a good therapist to begin with anyways! Bad search engine, incompetent service. Customer service at least had a very warm tone in their messages. You can spare your nice response here to this review, I know you just have to do it to make your company look better. You can celebrate. You got all my money for all those months I tried to get helpful therapy, and you gave me nothing of value, nothing I needed in return, just a stressful time! Hooray to you! Writing this comment is probably much more therapeutic than the sessions I took with you! And I'm honestly angry at that, because I really wanted to do helpful therapy!

Betterhelp could not have come at a better time, when I was rock bottom and needed someone to help. They have assigned me the perfect therapist and were the key to me getting better. Brilliant and intuitive service with a bunch of additional and helpful features. I could not recommend them enough!

Bennet, you have been more to my personal growth than many people I've met. On behalf of my family, friends, and lovely wife, I thank you for giving me back the control of my life. You truly are a wonderful therapist, professional, punctual, and assertive. Thank you!!!