BetterHelpReviews of betterhelp.com

The experience was very user friendly and convenient. Willie Johnson is an excellent motivator, who’s positivity really brushed off on me. If you feel like you need to talk to someone but are leery, I recommend.

I'm grateful for better help because I was able to choose who was serving me. I'm grateful as I am bi-racial and wanted a female black coach, I was able to do most of the talking and she has given me great feedback as well as worksheets that can better support me.

I have never used therapy before (in-person or online) and I decided to give BetterHelp a try earlier this year. After 10+ sessions, I am continuing to use it weekly and it has helped me immensely as a growing human being. In the past, I have felt certain [unfounded] stigmas of going to therapy but this has completely changed my mindset and I am so happy to be a continuing client.

Prior to BetterHelp, I had never attended a therapy session or had a seen a therapist. I found the process of starting BetterHelp to be straight forward and easy to understand. My experience with my therapist was very excellent and helped greatly. The only downside to BetterHelp is the cost. It is a little pricey and most insurances won't help cover the costs.

I joined better help after I decided to give up alcohol. I was trying to change a few things in my life and stay true to these changes. The therapist I was matched with was quite a bit different from what I expected. She was more of a peer or friend than a authority. I found myself opening up more than I had with therapists I'd seen previously. Three months in, I can truly say my life is on a good path. I don't know what would have happened if I hadn't gotten help. Maybe I could have done it by myself? Or maybe I would still be trying to "manage" my drinking. What I do know is that once a week, I can talk to someone who sees good in me, and that's very important right now.

The customer service is not responsive and when trying to cancel I was charged for an entire month more. Edited to add: Two and a half hours after this review was posted Betterhelp responded. Comparing this to the days it takes to have an interaction with their customer service only reinforces my experience. There is no way to have a conversation with a Betterhelp employee about your account other than e-mail. They give themselves one bushiness day to respond to each e-mail so back and forth conversations can and do take weeks.

I really like Better Help. I was introduced to a perfectly matched therapist located around me. The many ways to communicate with my therapist is great, and I like the idea of getting to write whatever at anytime in the 24 hour messaging.

I first heard about BetterHelp in a podcast on Spotify and was a bit hesitant at the beginning. I gave it a go and wish now, I had done it earlier! The app is easy to use and has loads of guidance (depending on what you need or want), and the sessions are great! How does it work you think? You enter loads of details, get a therapist allocated and you start your sessions with them. You can message your therapist at any time without paying extra (your therapist will let you know how 'fast' they will reply; weekends and nights slower than weekdays as an example). You can choose how to communicate with your therapist during your weekly sessions; e.g. via video, call or chat. If you are unhappy with your therapist you can ask to change at any time. (Yes, these are REAL therapists) I never thought it works but it does! The app even has journaling options, and your therapist can give you sheets for exercises such as mindfulness etc. Go and check it out! I HIGHLY recommend to start today rather than tomorrow. Happy therapy!