BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
betterhelp.com
Website
betterhelp.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 11% of reviews.
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Most recent review: October 2026.
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Awesome platform.
They have very qualified psychotherapists.
What I liked the most is that you will be asked some questions in order to find a therapist that fits your needs and your personality. This is extremely important.
I also appreciate the big variety of instruments you can use to interact with your therapist: you can chat or have audio or video sessions. Your therapist can assign you (if you want) some worksheets by which you can put in practice what you learn.
Finally you also have a very handy Journal section in which you can put some of your thoughts and, only if you want, you can also share them with your therapist.
I also hd the chance to interact with BetterHelp's support team and they've been very supportive.
I couldn't ask for better. Give it a try!
UM
Uncle M.
Love the app and my therapist Cheryl…
Love the app and my therapist Cheryl Broome. Incredibly kind and helpful. I hope to one day feel as good/safe/supported outside of my sessions with her as I do during the sessions. Thank you Cheryl
NA
Nancy
You need to make it possible to see…
You need to make it possible to see other available appointments without having to cancel the appointment you already have. If it wasn't for the fact I have the best therapist. I would cancel better help in a heartbeat. You make everything way more difficult then it needs to be
AL
AlleG
Better Help has provided for me a… safe space to keep on top of my mental health struggles and be able to be proactive to feel and stay well.
Better Help has provided for me a weekly session with my therapist and a lot of information, tips found through the sessions and the groupinars I have attended. The journaling options and the way we can set sessions on video or audio, make it a very functional app if you want to stay on top of the mental health.
JA
Jad A.
BetterHelp saved my life
I live in Canada (Montreal) I tried to find a therapist many times but it seems like the idea of therapy for them here is all about money and their rates are unbelievable. I was giving up on therapy until I found BetterHelp. For me it's not only Better it is the Only help I need.
They matched me with a therapist whose skills were beyond describing. He made me find the voice that I lost a long time ago.
With their help, my life changed completely. moreover, when I was going through financial problems they offered to help so I don't stop the therapy when I need it the most
JN
Ja-Neen E.
I have ventured into online therapy for…
I have ventured into online therapy for a few reasons:
Traditional Western Medicine along with its ugly counterpart traditional medical insurance is
WASTEFUL
expensive,
inconvenient.
no options or choices
no tailored therapist
no other perception, but your own
no feed back that supports with understanding and relatable experiences
No real objective
All about money …..
Thus far, my online experience, although, only two sessions in, has risen well above all of my experiences I have had with counseling, therapy, and mental health, offline, Face to Face
The main difference for me is this:
My therapist listens to me to the end of all of my thoughts….feelings and expressions.
He hears me, he asks me questions that are inquisitive, with curiosity. care and overall understanding to my “thing”….. good
,bad and indifferent he reflects that he understands it all from my perception, not his, anyone else’s. or of any implied from social societies unreasonable expectations
Eric makes Therapy useful, as we all desire to be understood….rather than judged
Eric shares openly and honestly with his perceptions as a human being and as a man
I get to wear the shoe on the other foot and have that perception to consider, along with mine ……ah ha moments happen here🎉❤️🩹
Eric offers suggestions on how to handle an adverse situation which supports me in arriving at my own answer,
Outcome or conclusion, confidently with information we share and discuss
My personal objectives are being met without leaving my home, dealing with insurance complications, expenses, delays and approvals or the negative stigma that comes with in-house therapy
Very Respectfully.
Secret-Squirrel69
JL
Josh Lewis (.
Mental health goes a long way!
A great service for those seeking mental health care. It's much cheaper than an in-person therapist, and the site & app are well-designed for easy use. Highly recommended to anyone on a budget and looking for help.
JP
Jessica P.
Betterhelp has been so helpful
I've been with Betterhelp for the past year and, to be honest, it has been such a great experience getting therapy. I was matched with the therapist Rebekah; she was welcoming and helped me on many levels.
I recommend Betterhelp Betterhelp, to you if you are starting your healing journey