sue
I spent 450 and got a counselor who…
I spent 450 and got a counselor who cancelled two times but didn’t want to do phone I’d say. Then I got another one. The second time i met with her she starts telling me about a friend of hers…then doesn’t acknowledge that I put the info to good use. So I tell her I’m not so happy. I don’t want to hear about her friends. She says I’m hostile. I say I’m telling you what I need and you’re not listening. She says she’s a coach not a therapist and maybe we’re not a good fit. I hang up. Don’t use this place. U don’t know what you’re going to get.
Response from BetterHelpSep 17, 2022
Hi there Sue and thank you for your feedback. We want all members to be matched with a therapist who can provide the support and attention you deserve. I am very interested in helping you get matched with another therapist who can give you the help you came here for! I am going to request more information, via TrustPilot, so we can work together and get this straightened out for you.



