Lex
My first time trying therapy and they…
My first time trying therapy and they went through everything very thoroughly. My therapist is amazing and I will continue to grow because of this app

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Lex
My first time trying therapy and they went through everything very thoroughly. My therapist is amazing and I will continue to grow because of this app
David
The service and therapy has been very helpful on a personal and business level. I have been able to grow and see past some of my blind spots. Highly recommend BetterHelp.
Katy P.
BetterHelp helped me beyond belief. I can’t thank my therapist Lauren turner enough for her gentle help & guidance and the group talks via zoom … unbelievable! Highly recommend
Bee
I joined BetterHelp two days ago, and I have already found a therapist. So far so good.. I’m enjoying using the app, it’s like my little diary on the go, because I can journal while on the app. I hope to continue making Betterhelp the centre of my everyday life from now on. I’m glad I came across it.
Umide S.
I've only ever had one therapist with BetterHelp, which is in itself a compliment - I didn't need to look any further. After a couple of years of frustration with the German system (therapists were always either not empathic, or downright rude and aggressive), I gave up and decided to look online. After a thorough search, I decided to give BetterHelp a go, and I'm very happy I did. After an initial online assessment (i.e., questionnaire), I was suggested one of their thousands of therapists, with whom I immediately clicked. The payment is also very flexible, accomodating for low-income clients. It's streamlined, hassle free and spot on. Of course, at the end of the day, it mostly boils down to the therapist you end up with. But had I not been satisfied with mine, I could have simply thanked her and looked for another one on BetterHelp. This is definitely an amazing tool.
Bruce T.
I ask for the counseling sessions to be over the phone not over the computer. It’s a phone call. I live in an area where I don’t have very good service to use the computer so there’s a big delay. I really can’t say anything bad I can’t say anything good Other than I want my money back because none of the services were performance accounts there was light said that I didn’t click a box which I was never made aware of until he told me all I got was a Messages to be on time for the session. I cannot recommend this service because I didn’t get to use it. Please be clear a phone call is a phone call no where did it say in Internet phone calls please be clear.
Response from BetterHelpOct 12, 2022
Hi there Bruce and thank you for your feedback. I can confirm you are able to have phone sessions on our platform and I would love the chance to get you matched with a therapist who can fulfill your request! I can also assist with any other questions you may have. I am going to request more information, via TrustPilot, so that we can work together and get this sorted out in the best way for you!
Baylie M.
I have had a wonderful experience with betterhelp! I have to say, it is SO IMPORTANT that you switch therapists until you find one you mesh well with! They're all wonderful but they all have different styles. The first I matched with was great but not a great fit. After the initial match, I was shown options of therapist profiles to pick from. My 2nd pick was a home run! Your initial match up is to get you started!! You aren't married to your first match, matching therapists is 100% where the magic with this app lies. Any negative reviews I have seen all fall back to people not switching therapists. I love detailed explanations and some people hate them. You have to play around but when you're settled, it's so amazing!
Caleb
It helps to have a good therapist I had Dale Troutman. Great listener very respectful of my time and understood my issue.