Oleg G.
It's great - happy to recommend!
Great platform - really enjoy and can recommend. Been using for about 3 months now!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Oleg G.
Great platform - really enjoy and can recommend. Been using for about 3 months now!
M S.
I have only recently started using BetterHelp, but so far I am very happy with my choice to give it a try. Initially, I wasn't sure if it would be the right fit for me, or if finding someone local would be better, but most therapists in my area are already full and not taking on any more people and I couldn't wait, I needed help now. BetterHelp matched me with a therapist within 24 hrs, but it turned out that she wasn't really available so I had to request to change therapists, at which point I was matched again but onli given 2 options.I didn't feel like either of them would be the right fit, but there was no way to load more potential matches, so I picked one but, not surprisingly, I didn’t click with them do I requested another change. This time, I was matched and shown about 5 to 8 different therapists to choose from. After reading a few bios and looking for one that specializes in what I need, I made my choice and couldn't be happier with who I am working with. Although it would be nice to have the option to load more matches, when opting to change therapists, the overall ease of changing (compared to conventional therapy) was great. Because my therapy sessions are conducted via phone, video call, or live chat, I can get help from the comfort of wherever I happen to be, not to mention the ability to send a message to my therapist 24/7 is amazing! She always gets back to me quickly with some helpful insight or tips to help in between my sessions. They also offer a schedule of different "groupinars" (group seminars) every week on a wide range of topics! Learning about something I struggle with, while chatting with other people, from ALL over the world, who are struggling with the same thing as me, provides me with the emotional validation I didnt even know I was looking for, and needed. I'm very hopeful, and I look forward to continuing my journey of healing with BetterHelp.
NT
From the moment I signed on, I sensed, that the BetterHelp family were committed to offering comprehensive mental health services, tailored for me, in a respectful and safe environment. I was not disappointment. After one month of getting therapy my family noted the difference. There are hundreds of therapist, from which one is selected to match your needs. Give it a try !
Tricia M.
I was told about Betterhelp in July 2022 and immediately researched them and then joined because I liked what I saw. I started with Beth my therapist and was lucky enough wo connect with her right away. I can't express how valuable this experience has been for me. I schedule weekly sessions, I can email my therapist whenever I need her. There is other resources that are amazing like the groupinars. The one thing I made me join over any other option was the ability to change therapist's if needed. This is a very personal experience and it doesn't matter how knowledgeable or understanding your therapist is....if you don't connect it just won't work. I was lucky to find Beth and we connected but I appreciated knowing that Betterhelp would assign a new therapist instantly if I needed. This program is so versatile. I can schedule sessions early morning late day weekends. It's a phone call or video so it fits any schedule and it is super affordable.....so much cheaper than anything else I've found. I am getting twice the time for half the cost. This is the best decision for my personal growth. Thank you Betterhelp
Leandra P.
BetterHelp is as the title states. You join at a decent price to get better with help. Keep in mind that you will put in information that will then link you to a therapist that best suits you. But that doesn’t mean you don’t have a choice in choosing another therapist in case you don’t find the one assigned to you to be for you. You can write journal entries and keep them private or share with your therapist. There is also a chat box available a lot of times in case you want to share some information with your therapist before a session. For me it’s convenient because I can stay in the comfort of my home while still talking to a professional. Whenever I can, I try to recommend this to people that want to better themselves.
Megan
I wasn't sure what to expect when I signed up for BetterHelp, but I'm really impressed. It's so smart to use video conferencing technology to connect people, and I hope people who need some extra support give it a try. The program has a few different payment tiers, all of which struck me as quite reasonable for what they offer. You can browse through dozens of highly qualified professionals or have one assigned to you based on the issues you hope to work through. You're completely in control of scheduling, with week-to-week individual and open group sessions available, as well as limitless journaling with daily prompts. If you start with a therapist who isn't a good fit for any reason, it's pretty easy to switch to another. You can also message your therapist at any time from within the app, and choose phone or video appointments at will. The hourly rate for therapists where I live is anywhere from twenty to sixty dollars higher than what I paid here, and the person I worked with was a top-tier professional. I'm sure people's experiences will vary based on who they work with, but if even a quarter of the BH therapists are as good as mine was, there should be no reason for anyone to be unable to find a good match. I will definitely be recommending to this to friends and family moving forward.
Rose
Best help I have ever received. Better Help really cared about the client and I felt that after registering. Any problems are resolved quickly.
Cynthia F.
I only needed a pickup after a lot of issues I have experienced and haven't had therapy in a very long time. BetterHelp.com was a great picker upper for someone like me in a very hectic work schedule and worked great for me.