BetterHelpReviews of betterhelp.com

They matched me with a great therapist. I'm really glad I saw the message on combatstory. It was at the right time that I ran into them! Thank you betterhelp and thank you Emma Barty!

At first it was rough. I met with someone who was clearly underqualified to be a therapist, even if the certificates stated otherwise. However, on the second attempt (and with a more careful look at reviews) I found someone who is highly qualified and one of the better therapists I have worked with in my 6+ years of intermittent therapy. I also appreciated that the company gave me 2 weeks trial time to find the right person (so I was not paying when I had the less-desireable match up). Finally, customer service has been incredibly responsive and helpful. I receive personalized answers within a few hours of emailing and they even helped me to find a fantastic bilingual (english/italian) therapist based on my needs. One last note: I have had an appointment cancelled and rescheduled due to an emergency with another clients- although frustrating in the moment, I found this to be an indication that the therapists really do care for their clients and are able to make themselves available in the case of a more serious need. Although I am not currently in a situation where I need to take advantage of this, I find it really comforting to know that there is literally always someone there if one ever finds oneself in a desperate situation. I am happy to see a company providing this kind of support to humanity!

The therapist has been incredibly caring not just for advice but also for listening to everything I've discussed with her. I would certainly return if the need arose.

The respect and help I get is amazing.

Professional, prompt response.After having a bit of a tough start to 2023, I sought supp from Better help. I had a choice of Therapists, all of whom had a great range of abilities. I have a great therapist who is just lovely, she listens and supports me and gives clear support and areas of my life which requires help.

Excellent services. Lots of group sessions are available all day long.

I wondered if online therapists would be good enough to be helpful. THEY ARE. Patrice has helped me through things that are complicated, unpleasant, and mentally and emotionally huge. I recommend her and also BetterHelp for whom she works 100%.

Was matched very quickly with a therapist that matched my needs, and was able to really connect with them. The platform offers a broad range of ways to experience therapy, be it through text, call, or video sessions, as well as continued support outside of weekly session.