BetterHelpReviews of betterhelp.com

BetterHelp is awesome to use when you need someone to talk to that will listen. Ebony Irvin is a great therapist I had the pleasure talking with.

My first therapist was good but we just did not click. betterhelp heard me and quickly found someone who I had an instant connection with Tara is absolutely amazing and we vibe so well together. She is always so helpful and gives great and realistic advice

My experience has been great so far (I've been on the platform for a couple of months). Most importantly, I believe that I was matched very well with my therapist. She embodies everything that I hoped for in a therapist, and has provided me an outlet to open up in ways that I cannot open up otherwise in my life. It's been healing. I have been provided tools to help me continue to be a better, more authentic and aligned version of myself. In regard to customer service, I have not had a bad experience. I was also able to receive financial aid. All I had to do was answer a few questions, and based on my information I qualified, which was very helpful for me financially.

Biggest waste of money and time. This therapist will repeatedly cancel on you with no prior communication. I'm sorry I ever tried this, would not recommend.

I was able to get a really nice discount and start my journey. My therapist has really helped me to understand what I'm feeling and why I'm feeling like that. She explains everything to me and it makes me feel seen. She also validates my feelings so I know she listens to me and can provide useful insight.

unreliable and unexperienced service. they will match you with anyone. there therapist on this website are scammer and time wasters. this is a scam. do not waste your money !

bro i was venting to my counsiler about my initial fustrations, women, society, family and my liberal sissy shrink called a welfare check on me and said we cant help your level of distress. im like wow your really going to do me lime that? im fine i dont need the police to come get me, ashole, i thought i was paying you so i could talk to you about my worldy fustrations, damn! i dont need a psychward i didnt express anything that warrented that. sheesh!! my counselor had blue hair if that wasnt a warning sign. update: the guy said i need sever psychological help, well i look for exactly that and guess whose ad pops up? better help. what does a guy have to do to get to express himself in confidence without an overly reactionary beta male calling the cops? sheesh! better help tried flagging my review and getting it taken down. you guys are scum.

I have seen Better Help advertised on Youtube channels so when I was having a rough time this year, I decided to join up to get some help. I was mindful that most of the advertising I saw was from people living in USA/Canada. During the sign up process, everything was displayed Australia dollars / time zone and there was no information to be found about international customers so I assumed Better Help worked with therapist in Australia. It wasn't until I had paid and was booking my first session that I saw the only available times were 1-3am. I contacted my matched therapist who apologised and asked me for times that suited me and she would work with me. This is no fault of the therapist but as she was based in Florida, we were on complete different time zones meaning that the only times that could work at a semi reasonable time were early in the morning or late at night. I am a shift worker and work at these times and if I am not, I am sleeping for work. Trying to figure out times I was available in Australia to match reasonable times in Florida was an annoyance that I didn't need on top of everything I was already dealing with. By the time the therapist and I were able to book in a session, my first 7 days was up meaning I had spent $110 for nothing. I had one video call with the therapist which was good however the booking / finding time process commenced straight after it. We booked another not-ideal session time after a 12hr night shift that I had to cancel to work overtime. I have paid $400 for lots of pointless messages back & forth trying to organize appointments and 1 video session. The concept of Better Help is fantastic, the app is user friendly and from my experience the matching of therapist is spot on. However, I feel mislead by Betterhelp. Betterhelp should provide full transparency when it comes to therapy for their international customers. Addit: The customer service and response I got in relation to this review was fantastic, can not fault it. I hope this review is helpful to international users and that BetterHelp will make so improvements for international customers.