BetterHelpReviews of betterhelp.com

Honestly, I would recommend BetterHelp to anyone that’s looking for support with any aspect of their life. My therapist is amazing and the group therapy sessions that are available are also incredibly helpful. I am so grateful that I found better help!!

I am so happy that I am matched to my therapist Ms. Kelly Mesut. She’s really caring, nice and professional, from her voice to her soul. She always ask great questions that help me figure out the solutions quickly which is really enlightening, though she would say I enlightened myself. She never judge and fully respect my feelings and thoughts, and would guide me to the right way with good questions. I believe her approach is the best for me. Also, she’s super patient. I am so lucky. Last but not least, better help customer support team is one of the best I have ever seen, they always respond in a super efficient and timely manner despite the time zone difference with the ability to make everything’s simple and easy. Really appreciate it.

BetterHelp did an amazing job with pairing me with the therapist that would challenge me. I love the different features this platform has to be able to stay in contact with your therapist. I had a great experience. This platform is extremely user-friendly: 10/10 would recommend!

I love being able to message my therapist between my sessions. They always responded quickly and that helped frame what we talked about during our video sessions.

Easy to find a therapist, and access valuable insights in a convenient way.

I started therapy with better help after getting divorced and I’ve continued to stay in it even after the chaos slowed down. I found it to be extremely helpful to have an unbiased person to bounce ideas off of and help with my introspection. My therapists helps me to see things from new perspectives, identify what areas I can work on and what areas I perceived as problems that aren’t really problems at all. She also has given me actionable advice that I can use to help facilitate my personal growth. It’s been awesome! The app is game changing as well. I love how easy it is to schedule and reschedule. Getting in touch with my therapist is super easy too and she usually writes back within a day.

Everything made the experience great, they treat their therapists with such respect as well as their clients. I had to send in a help ticket at one point and expected an automated message back but got a personalized email with help and kindness. I highly recommend using this program if you need therapy.

Waste of money and time. “Dr” raker me I was doing the wrong things after I told him repeatedly I don’t know what to do and need help. Criticized me for choosing a different topic every week when he started every session asking what I wanted to talk about. Also this is “Not real therapy” according to my THERAPIST. (BetterHelp - Therapy is how the app is listed and marketed. Have you seen the commercials? They call it therapy. With therapists.) He spent half the session berating me and disparaging my thinking, goals, decisions, books and courses, healthy activities, and the way I speak and dress. He got defensive when I pointed out he spent ten minutes straight doing so without offering solutions. He then just denied it, and repeated all the criticism in circles until I interrupted him an FEW MINUTES LATER and asked what his solution was. He criticized my specific goals as VAGUE and immature just because he has a different opinion, and when I kept pushing him for an actual solution, HE said the very VAGUE answer of accountability. Which I asked (obviously) what that specifically means for me. He then said for perhaps the third time that going to real therapy in person would create accountability. When he first brought up “real” therapy, he said there was nothing to lose w better help by missing a session other than being charged for the week. The last time when he finally attempted, I guess, to explain a solution, he said that real therapy creates accountability bc if you miss a session, you still get charged, contradicting himself. Since, as you can see, he used the same argument for opposite points. He criticized me for being “all over the place” and not sticking to one topic over consecutive sessions when: A) HE IS THE THERAPIST. If his Job is not to “coach,” in his own words, guide the session on track, or offer “help” (BetterHelp is the name of this app btw), then what exactly does he think his job is? Where’s HIS accountability? Responsibility? B) The first thing I told him when I met him was I feel I can’t function. I need help w time management, stress mgt, and completing tasks and projects. So obviously, if for whatever reason, it’s on the patient (it isn’t) to stay on topic, then I made it crystal clear up front and repeatedly that was a PROBLEM I have that I need HELP with. C) I spent our third session asking him his best practices and how this works best/most successfully, LITERALLY EXPLAINING TO HIM I LEFT MY LAST THERAPIST BC HE DIDN’T have a process. And I felt like he would just ask me what I wanted to talk about each week with no continuity. Then “Dr” raker proceeded to do the EXACT SAME THING….AND BLAME ME AND CRITICIZE ME FOR IT. He began the session asking what I wanted to talk about (before again later berating me for doing so), and I said what’s most relevant and urgent is stress and emotional management. Which he never addressed. He told me my goal of making my first sale in three months was vague (????) and immature. My personal goal to lose weight and return to a six pack figure was also met with venom. Vague, immature, he told me I was “doing the wrong things” and had the wrong goals. I’m 35 pounds overweight and my blood pressure is high. So um….right. Stupid goal. He also word for word said “your kids don’t give a f*** if you have abs, they want you to be present.” I had told him already this was a personal goal, mostly for the ENERGY and capacity I would have in this state. I also never mentioned having a problem being present for my kids so I don’t know why he snapped and cursed at me. Must be bc BetterHelp is “coaching” and that’s what a good coach does. I suspect he is on betterhelp bc he barely got his doctorate and failed on his own. He kept bringing up my missing “several” sessions and missing “several” weeks (I missed two sessions, non consecutively. I saw him one week, missed a session, then saw him the following. Maybe his school didn’t teach English bc he doesn’t understand the words depression, judgment, criticism, several). For whatever reason, he seemed to feel upset about this and take it out on me. But I’m the immature one, something he said twice about my thinking, goals, etc. That’s not all the messed up stuff he did or said, but I think you see the problem. On top of that laundry list of awful behavior, it irritates me the most that I started out the session saying I need help managing stress, depression, and anger in the moment, then not only did he criticize me for it, and everything else under the sun, AND NEVER OFFER ANYTHING RESEMBLING A SOLUTION, he proceeded to waste the session listening to himself talk, in circles over and over repetitively, attacking me, and effectively PUTTING ME IN THE SITUATION I ASKED FOR HELP WITH.