BetterHelpReviews of betterhelp.com

BetterHelp is a very sound and practical strategy to solve life problems.

I’ve had a great experience with the BetterHelp. I was matched with a wonderful therapist. There are options to switch if needed but I feel my therapist was exactly who I needed to work with and resolve my issues. The app has worked well and has a great journaling feature with prompts to help promote thoughts if you can’t think of anything to write about, which has helped to take my mind off other things or made me realize there are more ways to work through stress. It has been easy to start sessions with my therapist or connect with the therapist outside of a scheduled session. I will continue to use the app because it’s user friendly and convenient.

When you are in the valley and feeling hurt, confused, devalued, abandonment, etc. Seek help. Life is not made to conquer alone. I've received therapy during my adult life and have never experienced a positive and fulfilling outcome than from Better Help. Better Help was the key to saving my mind. My therapist who I call my coach, made me realize it's not "what is wrong with me", it is "what happened to me". The why's saved me.

BetterHelp has been an answer to prayers! I am able to visit with my therapist from the comfort of my own home. Together we are able to navigate my issues with anxiety. My therapist gives me the tools I need to feel empowered as she encourages me to keep doing my best!

I never think to read reviews before I jump into something. The common thread for one-star reviews is the lack of open communication regarding their services/billing practices. I was under the impression I would have (4) sessions for the rate of $288. In that first month, I had (1) 30-minute session. I had scheduled another session, and then the next month was billed. I reached out to say there is a mistake, I had (1) 30-minute session in the month of April. And they indicated it is a recurring monthly charge. Too bad if you only had (1) session. They encouraged me to journal on-line and check out groups, this is not what I was looking for. They did refund month #2. But I am out $288 for (1) 30-minute session. Roughly $10 per minute. Go find real therapists, with real offices, and reasonable rates, most places accept insurance. I am afraid it is indeed a grift.

Very disappointed that they do NOT accept insurance where I would typically pay a copay of $50 per session. instead you pay per month at anywhere from$60-$90 a week. I can’t afford that even with a job and insurance. Very very disappointed.

It is quite difficult to be a student and visit a therapist. BetterHelp, on the other hand, has the potential to change that. Even though I don't make much money, they provided me a student discount and the tools I needed to take care of my mental health in the most cost-effective way possible. I truly like the therapists I found here, and I feel I'm getting better every day.

I purchased 4 weeks gift of BetterHelp for my son. The therapist assigned to my son is only available the exact same hours that he works. His therapist is only those days and times as well. For this obvious reason, this is not a good fit. To top off, she is going to be away on vacation for 13 of the 28 days paid for. Rendering 48% of what I paid for un-usable by my son. Additionally, when he signs into his account, it bumps him out repeatedly and offers no time available when he is not working (see above scheduling conflict). At this point, we don’t want to work with this company any longer and they have offered to refund me and cancel the membership. I appreciate their taking responsibility for this unfortunate turn of events and making it right for all parties involved.