Jeanne
Availability is so helpful.
Available when I need it and my therapist checks on me between appointments.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mental Health
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9,555 approved reviews, newest moderated first
Jeanne
Available when I need it and my therapist checks on me between appointments.
zol P.
Not enough listening, only robotically trying to listen. Jumping to advice rather than getting whole picture first. Did it once but got charged for the whole month.
Response from BetterHelpMay 19, 2023
We want our members to feel cared for and heard, Zol, and if this wasn't your experience, we want to see how we can improve it for you. Anytime your therapist doesn't feel like the right fit, our Member Success Team is available to help you find another match. They typically respond within 1 business day, but I am going to request more information so we can work together further. Talk soon, BetterHelp Team
Keishia
Better help was very thorough when it came to finding the best therapist match. The questionnaire was very helpful in the starting process and comfortable enough to answer openly.
Dede K.
I was quite skeptical about trying online therapy, however my experience with my assigned therapist has been a very positive one. She was professional and friendly at all times and really understood my issues that I was communicating with her. She had mature perspectives, always raised me up and offered support. When I tried her tactics, they worked like magic. I am grateful and I recommend Betterhelp to all , it is really amazing! I am grateful.
Nathan S.
My experience with this company is the availability of not only a really good Therapist but classes to help me with my own issues. They are doing everything to get us resources to get Better Help!
Naina Tresa D.
They have really helped me streamline my experience to the betterment of myself and evolve my mindset. Highly recommended
Erika P.
My therapist has helped me so much and I love that I can text instead of video or in person.
Lynn W.
I have used Better Help twice when in need of counseling. The first time, I was very pleased with the person I was matched with. The second time, right now, I’m even more happy. I really was again blessed with someone who really helps me and never judges. I am very impressed with the quality of the staff I have been matched with here. My insurance is not the best, and never ever ever am able to find an experienced, non-judgmental counselor who didn’t look at me with bug eyes when they heard my situation. (My husband has Bipolar 1 with psychosis and also unspecified DID-multiple personality disorder) Better help was able to match me perfectly twice so far. And I HIGHLY recommend them to anyone in need of quality, kind, and helpful therapy. They are worth every penny 💕