Denis
BetterHelp have really assisted me and…
BetterHelp have really assisted me and the therapist they provided was first class. My experience was excellent.

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Denis
BetterHelp have really assisted me and the therapist they provided was first class. My experience was excellent.
Carol Rae S.
I love BetterHelp. Not only does BetterHelp offer message, phone or video therapy sessions every week that YOU choose the date and time for, but you can message your therapist usually any day and if they have time will answer you. They do have a normal schedule they follow but at least my therapist is very connected on how she responds to me. BetterHelp offers an online journal with prompts or just a space to talk about your day and vent that can be private or you can share with your therapist (I share mine so she can see how I am feeling on days) as well as Groupinars that are online group therapy sessions on topics that you are not on video for but can watch a licensed therapist give a presentation on topics. You can ask questions in chat but otherwise its all just a presentation on things like childhood trauma, loving yourself, anxiety and depression, addiction and a lot more things. AND! If you miss one, usually you can watch the video replay up to 7 days later which is pretty neat.
Ashleigh B.
Christine Massey was absolutely amazing. From Day 1 we got into the deep nitty gritty of things, and that’s exactly what I needed. I didn’t want small talk, I didn’t need someone to sit and listen to me and ask me how I feel, I needed someone to throw different perspectives at me and ways of handling situations that I struggle with. She gave me many tools to be able to externalize my thoughts and separate myself from my fears. Thank you Christine
Jessica K.
My experience with BetterHelp has been great because it was easy to find a good therapist and is affordable.
Laugh, love and dance a L.
My journey with Long Covid has been the hardest challenge of my life - I discovered Betterhealth when searching for a therapist. I was skeptical of an on-line therapist at first - but was pleasantly surprised at how the therapist really related to my issues and have continued to be. You may not be in the same room but to just have someone to talk to is quite satisfying and has helped. I strongly recommend trying Betterhelp.com for yourself.
Herndon S.
This group was handled well and provided wide range of supportive ideas. The leader was positive, natural and respectful.
Dominik S.
What a joke! Got matched with a therapist who was too incompetent to even give a f*** about attending a scheduled appointment … twice! Another time she rescheduled - The other matched therapist was a nice guy, however, absolutely unhelpful and clearly not the help I was looking for, however, I had already 200 or 400€ (Don’t remember 100%, however, I remember it being very expensive) That’s already a quarter of most people’s salary, which is absolutely insane, if you think about it. Save your time, money and energy people, there’s definitely better help out there. Their commercials are good, however, their competence definitely isn’t - Very sad, but unfortunately true
Response from BetterHelpJul 1, 2023
We are sorry to hear your therapist matches weren't supportive towards your goals, Dominik. We understand how important it is to be matched with someone who is a good fit and so we are always available to help if a rematch is necessary. Our Member Success team also always wants to know about any troubles, so we can make sure to relay information to the appropriate teams. I am going to request more information from TrustPilot so that we can see how we can turn around your experience. Talk soon, BetterHelp Team
Diana
Give yourself the gift of healing…BetterHelp Therapy! You won’t regret it!