BetterHelpReviews of betterhelp.com

I made an important connection through this app, I look forward to going to therapy now. It has helped me be seen/ heard connecting with a therapist I have things in common with.

You are never too old, well educated or "life experienced" not to benefit from talking to a professional.

I just went through life one trial after another burying my feelings. I found myself so overwhelmed by feelings of guilt, shame, grief, betrayal, low self-esteem. I masked all of these feelings with anger. I was so angry all the time, and I was so afraid to have to face them but my therapist at better health has really helped me to start working through these feelings.

BetterHelp is a fantastic way to see discreet and much needed mental health services. It’s easy and convenient. The video chats are very convenient. My therapist is wonderful. I receive text and reminders. I can message my therapist and she can respond in between sessions. I receive helpful worksheets from my therapist too. There are also group classes that you can take. BetterHealth is truly been a gift to me. I recommend highly their services and app. It’s very confidential.

I find the access to BetterHelp easy, reliable and well thought out. I can easily see myself continuing with the service into the future, while therapy isn't the cheapest service it is very much a fundamental part of my wellbeing. I was very well matched with my therapist the first time. Good job BetterHelp.

They were willing to work with me by allowing me to buy into the service paying monthly, even with my fixed low income. The program is full of caring counselors who are available in live webinars (classes), and for one on one video or not video phone help. Texting was excellent too for anytime study and communication with my personal counselor! There is always help in some form. I loved the classes and took 35 of them! They helped me with my issues and helped me to understand my companion’s issues too. The counselor gave me some wonderful encouragement and suggestions on how I could move forward in my life. I am so thankful for my help at Better Help.

This platform makes therapy accessible to everyone. I love the comfort of being able to connect with a therapist without leaving my home. That I can journal and/or leave a message for my person at a time that's convenient to me, knowing that I will get a reply fairly quickly. I love being able to journal online and share it with my therapist. I also like that this company has affordable options. It's like having a therapist in your pocket. I can text anything at any time, as well as journal. It's just so easy to access and simple to use. BetterHelp is the best thing I've done for myself in a long time.

I really didn't want to write public review for this but I feel like I have no choice. It's taken me a long time to sign up to get some therapy and feel like I've been completely ripped off. I paid £160 upfront for 4 weeks which I thought I'd have 4 sessions. My first match didn't do evenings so I had to change. My second match cancelled twice 5 minutes before the session and my only therapy session was via text message when I'd requested a phone call. I essentially paid £160 for a 45 minute text conversation which was very basic. Since then, I did not have enough money to pay for another month like Better Help requested and asked a refund for £120 for the 3 weeks of messing about and cancellations by the therapist. I was told I would be given a 40% discount until October. I again asked for a refund and advised I did not want any further sessions. I have had another £96 taken from my account when I had sent 3 x previous emails clearly stating I no longer wanted their service and had unsubscribed. I have requested a refund of £216 in total (I've taken off the £40 for my 45 minute text session for arguments sake) and I have had no response from Better Help. They have completely ignored my previous 2 emails. Since the £96 was taken from my account, I've been left with -£11.42 in my account. I live alone and have bills to pay which I now can't as I have no money. I have been royally messed over by Better Help!