BetterHelpReviews of betterhelp.com

I waited 35 for my initially matched therapist to attend my appointment and she didn’t not show. Then I chose another therapist and they cancelled my appointment without telling me and I have been waiting for the video to start absolutely unbelievable especially as it is meant to be a support service for mental health

This App for therapy is Outstanding!! It makes getting good quality therapy Very easy!! I am completely impressed and satisfied. It is reasonably priced and thorough in its preparation to help you get matched well. I have a degree in counseling myself and highly recommend using Better Help

I have been zooming with Marjorie for the last 2 months. It's been a wonderful experience. There is something to be said for being in your own home and not having to go to an office. I would recommend BetterHelp to anyone that thinks talking to someone about whatever it is without judgement would help them. I did and I'm happy about it.

I hadn't used Betterhelp for years but had decided to reopen my account. I'd really just wanted the chance to browse the network of professionals and see if anyone was a good fit. I'd forgotten that it was more of a matching service than anything else. Along with that I'd forgotten that they charge pre-service rendering rather than post. As such I hadn't actually updated my Credit card information, so the card in the system was an old deactivated one from 4 years ago. So when I woke up and found 272$ missing from my account I was a bit annoyed, but when I realized it had been taken out of my account with a card number that I had replaced twice since then I was deeply concerned. I contacted my bank and they told me somehow despite the card being deactivated for years, some merchants, like Betterhelp could just brute force the charge through, which is a terrifying thought if it works on a card no that should no longer be associated with my account. So, I decided to cancel my account, submit for a refund and have them purge my data. The agent I spoke to on the phone assured me I could do so immediately, so I did. Big mistake! 5 days, 4 phone calls and 10'ish emails later they still refuse to listen to me. They constantly repeat that I must contact them from an active account email and I continue to tell them I literally cannot do so, because their representative told me I could delete me account without issue. No matter who I talk to or what I try its the same. They say: "We will need to receive an email from the email address associated with your active BetterHelp account" And I tell them that's impossible for me to do, as the email they're talking to me from is the last email my former account was attached to. I can even see at the bottom of the messages where the agents that help me have left a note saying: "He is a former client, not existing." At first I was understanding but this experience is horrible. I have nothing against the people on the Betterhelp network but I have come to actively despise the company itself. I will never use Betterhelp again.

I adore my therapist that I was matched with through BetterHelp. I appreciate the questions you answer in order to find a therapist that best fits your style. The app is easy to use and makes the visits simple. My only reason for 4 stars is that I don't like that you have to pay weekly, even if you don't have a visit. My insurance is not taken with BetterHelp and while I got a discount the first few weeks, I now pay almost $100 a week even if I don't see my therapist. This is becoming very costly and I sadly will need to stop going for a while soon. Other than that, it is an amazing tool and maybe better if you have an insurance plan that covers them.

Therapy made easy- the system placed me with a great therapist and is very easy to use. Phonecalls drop out every two seconds though!

I’ve had a really positive experience using BetterHelp. It’s made accessing therapy feel simple and less overwhelming, which was important for me when getting started. My therapist has been incredibly supportive, attentive, and easy to talk to. I appreciate how convenient everything is—from scheduling to messaging—and I already feel like I’m making progress. I’m really grateful for this platform.

BetterHelp has helped me with so much this past year I couldn’t have made it where I am today without BetterHelp knowledge and available therapist. I believe that their top-notch five stars all the way you are in need of any type of talk Therapy give it a try I recommend it.