BetterHelpReviews of betterhelp.com

The company has improved tremendously in the last years. Knowing that this support is there in time of need, the flexibility of the model and the customer care make the experience very smooth. Most importantly the quality and expertise of my therapist is impressive, I am very grateful for that.

Is BetterHelp the therapeutic medium of our time? The service is prompt, well-designed, and appropriate to my needs. As a senior trans person with a panoply of other needs, I have found its expansive possibilities heartening and I have benefitted enormously from its support. The versatility of the platform itself (text, live chat, phone, video) has its own advantages. I began shyly, using phone sessions only before breaking into video, and was grateful for this gradual, progressive opening up. I came across BetterHelp searching terms whose meaning I already knew out of curiosity (micro aggressions, gaslighting). BetterHelp definitions came up first and I was impressed by the expansive definitions that were provided. During an episode of crisis I decided to explore further and was impressed by the expansiveness of the questionnaire. For example the question “What is your gender identity?” provided a panoply of possible answers: Man, Non Binary, Transfeminine, Transmasculine, Agender, I don't know, Prefer not to say, Other. I found the promptness and compassion of the immediate email response reassuring and there was once more an expansive choice of therapist profiles from all over the US. I live in Canada so this was both a positive and negative. A much greater diversity but without the financial support of my insurance that covers only therapists licensed in Quebec. However the therapist I finally found was so well suited to my needs that I reigned in my Amazon addiction and settled for the tax deduction. The platform is well structured and available through the app, challenging the old norms of the therapeutic couch. I have my sessions on my phone while sitting on the edge of my bed. With these experiences in mind, I recommend it unabashedly to everyone I speak to about it and have been met with equal enthusiasm. I do not wish to be cynical about such a large corporate takeover of therapeutic possibilities because the advantages are too great to ignore. I consider myself incredibly fortunate to be in a position to benefit from them. And they do offer a sliding fee option to those less privileged financially, to its credit as well. This is definitely a step beyond the old school method of therapy that in my lifetime of therapeutic experiences never quite cut it. This help is indeed better! Even the app is so designed as to not frustrate you with codes and passwords, opening with a light touch of the thumb, the key to unlocking its potential.

Easy to use and super professional

I recently had the privilege of working with a truly remarkable trauma therapist, Lizzie London with BETTERHELP and I cannot emphasize enough how profoundly grateful I am for the transformative experience I have under their care. I know I have found a safe haven where healing and growth can be nurtured. I often feel vulnerable and apprehensive. However, Lizzie's warm and compassionate demeanor immediately put me at ease. She possesses a unique ability to create an environment that is both comforting and non-judgmental, fostering a sense of trust and allowing me to open up in ways I find hard One of her most notable strengths is their deep understanding of trauma and its intricate effects on the mind, body, and soul. Her expertise is evident in her thoughtful and personalized approach to therapy. Her empathetic presence provides me with the space I need to confront and process my emotions in a supportive and validating manner. What sets her apart is her extensive knowledge of trauma-focused therapies and their ability to integrate various evidence-based modalities into a tailored treatment plan. Beyond her professional expertise, her genuine dedication to my well-being stands out. She consistently goes above and beyond to ensure my comfort and progress. Her unwavering commitment to my healing journey was evident in her thoughtful follow-ups, personalized resources, and genuine care. It is reassuring to have such a dedicated ally by my side throughout the often challenging and emotional process of trauma therapy. In conclusion, I wholeheartedly recommend this exceptional trauma therapist to anyone seeking healing and recovery from trauma-related experiences. Lizzies unwavering compassion, expertise, and personalized approach to therapy create a safe and transformative space for growth. Thank you, Lizzie for helping me rewrite my story. Both my husband and now my daughter will be joining Better Help to help them guide their own journies.

My experience has been wonderful. I got paired with a therapist who genuinely cares about me. And my life. She has been checking in on me while she’s on vacation to make sure I am okay.

Based on my preferences I was paired up with an excellent therapist. I’ve participated in several webinars that are very helpful. BetterHelp offers many different options and tools to help your particular needs. I would recommend BetterHelp to my friends!

I met three different therapists on BetterHelp, and they turned out to be really bad (not neutral, actually bad!) experiences for me. The therapists I met were unrelatable, unfriendly, unempathetic and not educated/experienced enough. The idea behind this platform is cool, but they need to get better therapists to work with them.

I needed to talk with someone and was not sure if BetterHelp could help but I had to talk because I was not in a good space. I talked with and Kate on the phone not video and she was kind and patient and I started to talk and could not shut up I felt so comfortable and I am thankful for that. I felt a lot calmer after my visit and I’m looking forward to the next visit.