Sharonda W.
BetterHelp has changed my life!!
BetterHelp has changed my life!!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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9,555 approved reviews, newest moderated first
Sharonda W.
BetterHelp has changed my life!!
Cynthia D.
I am truly grateful that we found BetterHelp. The platform has made accessing marriage counseling convenient, comfortable, and stress-free. Through BetterHelp, we were matched with a therapist who has been incredibly professional, supportive, compassionate, and helpful throughout our journey. The website is easy to use, communication is seamless, and having flexible options for sessions and messaging has made a significant difference for us. Our experience has been very positive, and we genuinely appreciate the support and guidance we have received. I highly recommend BetterHelp to anyone seeking accessible and professional counseling services.
Tom M.
Therapeuten bekommen hier nur ein Drittel dessen, was wir als Klienten zahlen, das finde ich nicht fair. Ansonsten ist der Dienst in Ordnung, software ist gut, aber diese ungerechte Bezahlung finde ich einfach nciht in Ordnung.
Response from BetterHelpMay 11, 2026
Hallo Tom, es freut uns, dass du insgesamt gute Erfahrungen mit der Plattform gemacht hast. Wir bieten Berater:innen, die ihre Leistungen über BetterHelp anbieten, eine wettbewerbsfähige Vergütungsstruktur und haben außerdem ein eigenes Success-Team, an das sie sich bei Fragen oder Anliegen rund um die Bezahlung wenden können.
GiGi R.
BetterHelp matched me with the perfect therapist on their first try, when I’ve been going to therapy for over 10 years trying to find the right one for me. They offer multiple ways of contacting my therapist, even so far as being able to direct message her, and I can mark my message urgent if needed. The scheduling and rescheduling process is so easy, and the cancellation fees are reasonable.
Dinara A.
Amazing service. Group classes are very helpful and make you feel like you're not alone in your problems. My therapist is amazing, very professional and understanding. I would definitely recommend betterhelp to everyone, who needs therapy.
S M.
My experience with BetterHelp has truly been life-changing. Before starting therapy, I was carrying so much emotionally and mentally while also trying to navigate personal growth, faith, purpose, and everyday life responsibilities. I knew I needed support, but finding therapy that aligned with my values as a Christian woman was important to me. Through BetterHelp, I was matched with a therapist who has genuinely helped me grow in healthy and practical ways. Therapy has given me the space to heal, become more self-aware, process difficult emotions, and learn healthier ways to navigate life. I can honestly say I’ve seen improvement in my mindset, emotional health, relationships, and overall quality of life since starting this journey. One thing I especially appreciate is how accessible and convenient BetterHelp makes therapy. Being able to receive support from anywhere has removed so many barriers and made it easier to stay consistent with my healing journey. I’m grateful for the support, encouragement, and growth I’ve experienced through BetterHelp, and I would highly recommend it to anyone who may be struggling and looking for help, healing, and hope.
Jacqueline L.
Upon my husband’s discovery of a therapist through BetterHelp, I promptly sought my own therapist due to my limited time and preference for video chat sessions. My husband recommended BetterHelp, prompting me to conduct research and complete the necessary forms. The platform matched me with an ideal therapist, and I have been thoroughly impressed with her exceptional support. She has been instrumental in helping me navigate some of the most challenging periods of my life, and her insightful advice has been invaluable. In terms of therapist selection, BetterHelp stands out as an excellent platform. The app effectively reminds users of their appointments, and the process of finding a therapist is remarkably straightforward. Unfortunately, my current therapist is experiencing health issues, necessitating the immediate search for a replacement. As soon as it was discovered that she was unable to make an appointment, BetterHelp promptly sent me an email with a new therapist recommendation. Their proactive approach ensures that all aspects of my therapy are managed efficiently. The app is user-friendly, and the customer communication service is exceptional. I have encountered no issues with BetterHelp and have not had any complaints.
Aaron G.
After therapy with my last therapist was sabotaged by an unethical member of the law enforcement community who wanted her to violate her patient-therapist confidence, I was devastated. It had taken me a literal lifetime to find someone who was so effective, so willing to challenge me, and so ready to communicate with me in the manner that best suited for a person with my unique needs. After the experience I had with the therapist he forced me to go to -with a therapist willing to share my secrets and my traumas as though they were jokes- I was close to returning to heroin and to a life of violent crime. Someone I know and who I regularly confided in saw what was happening to me and suggested I try BetterHelp. I didn't want to, but she asked me to and demonstrated her concern for the safety of her friend (me) and others as well over the erosion of my mental state and outlook, so I did. I know that people resort to hyperbole so readily these days, but I don't. I consider myself a measured person and a realistic assessor of situations that affect me personally and I write professionally, so when I offer that BetterHelp saved my life, those are honest words I write with a firm conviction and while acknowledging the absolutely vital importance of sharing only the truth that lies within them with others who might find themselves in such a similarly desperate place because such words might be what saves their life. Betterhelp found a therapist for me whose background in engineering and competitive nature when training and training others for uniquely challenging physical recreational pastimes were more perfect fits for a veteran of the armed forces placed firmly on the autism spectrum and with a background in industrial design and highly technical careers than I could have hoped for had I spent another lifetime searching for a therapist as perfectly tailored for me as was the therapist whose services were denied me. Because of BetterHelp, I have a therapist who challenges me, who calls me out on my obfuscations, who lets me vent when I need to vent, who listens when I need someone to listen, who informs me in the manner that is best for a person with my unique needs, and who is undoing the damage that a lifetime of trauma, one lying law enforcement officer, and one unethical therapist managed to do over 47 years. It is still early in our patient-therapist relationship and both Miss Shannon and I know there are still many things we each need to understand about the other for me to gain the most from the sessions and for her to be able to offer the best from both her time as a professional and from her vast well of knowledge as a committed student of field of therapy. There are fewer victims in the world today because of BetterHelp. There is one less name on the long and sad list of veterans who died by their own hands because of BetterHelp. There is hope in my life because of BetterHelp. There is a long journey ahead that I once again feel confident of one day completing because of BetterHelp. My faith in therapy and the professionalism of therapists has returned because of BetterHelp. What more is there to say than to repeat what I said before? BetterHelp and Miss Shannon saved my life.