Nirit N.
I was invited in a false pretend of…
I was invited in a false pretend of 'free' subscription to help people who suffer trauma from a specific world event. it turns up to be a scam. they offer 'life couch' not real psychology help and it took me 2! weeks to cancel the subscription and been told that if I ever subscribe again, I will be charged!!
Response from BetterHelpOct 30, 2023
We apologize if there was any confusion in our replies to you, Nirit. If you were provided free access to BetterHelp due to being affected by a particular world event, you would NOT be charged automatically upon the expiration of the free time. There are no "strings attached" to those offers, but you have the option to pay to continue on with therapy if need be after the time expires. Although some providers working in our network may be willing to offer "life coaching", only licensed therapists are able to work on our platform. If you'd like further information on the therapists we have available, or want more information/clarification on how billing would work with your account, please don't hesitate to reach out to us directly ([email protected]). Thank you, BetterHelp Team



