BetterHelpReviews of betterhelp.com

Having a therapist that actually listens and gives feedback. Maybe it was the things I couldn't tell myself but I needed to hear from another person. But without BetterHelp that would've never been possible. This allowed me to unpack steam building up inside me that I had sealed away from my childhood. Thank you for allowing me to unpack all the trauma I endured in the past.

Great customer service, great answers to my questions, and they have a great list of classes and support groups! I love BetterHelp!

I had an all around great experience using BetterHelp. I was matched with an excellent therapist. Dr. Goins was perfect for what I was going through and was forthright in his council, yet very kind. I appreciated all the reminders about the upcoming therapy sessions from BetterHelp that kept me on track. Everything about them is very professional.

BetterHelp was there for me when I needed it the most. Busy schedules and insurance make life hard when trying to get emotional care at the most crucial time. BetterHelp made it less difficult and more obtainable.

Joining BetterHelp is the best investment I could have made for my mental health and my own growth! I have felt, heard, seen, empowered by my therapist and also by the way BetterHelp is set up. I got to ask for the type of therapy I wanted and was matched with a therapist who could not only listen to me but also challenge me as I needed and support my healing journey. The classes that come with my membership are also contributing to my growth. Recommend it wholeheartedly. Grateful for this!

This company is amazing from one on one sessions to group it's helped me alot. Also being able to choose a counselor ensures a good fit. I would definitely recommend giving it a try!!!

My therapist is what makes this experience great for me, she is knowledgeable, compassionate, kind and really supportive. She has lived life and understands where I am coming from. She is very important to me at this point in my life.

I spent almost £1,000 on BetterHelp session having received less than half of that worth of sessions (each session is worth £40). BetterHelp denied my request for a refund, only refunding my most recent bill of £160 after I cancelled my account. The therapists that use BetterHelp are not the issue, they provide a brilliant service. The issue is BetterHelp’s predatory pricing of therapy that means for individuals that can’t commit to weekly sessions or struggle with scheduling will pay through the nose for their support. I would recommend finding a private therapist or counsellor you can use as hoc over using BetterHelp.