Cassandra F.
Helpful, cost effective, convenient
I love that I can do therapy (even EMDR!) online. It's incredibly effective, convenient and much cheaper than in-person therapy!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Cassandra F.
I love that I can do therapy (even EMDR!) online. It's incredibly effective, convenient and much cheaper than in-person therapy!
Melissa C.
Amazing and easy to attend from the comfort of your own home. I was matched with a therapist almost instantly and we seem to click amazingly.
Zachary F.
This is the best therapy experience I have ever had.
ZolHelga
Embarking on a therapeutic journey with Catherine has been transformative. Her immediate understanding and warmth create a safe space. Catherine's use of humor fosters a light-hearted yet meaningful environment. She goes beyond listening, delving into the nuances of my experiences. The therapeutic relationship with Catherine is a collaborative journey, where laughter intertwines with introspection. Her empathy and expertise make each session a canvas for growth.
No
Therapist yawned during the session. I like my job and it is the only good constant thing in my life right now. It is not a fancy job, I don't get paid much but it's mine and I'm not terrible at it. No matter how many times I said I don't want a new job right now the therapist would always start to talk about how to apply for jobs and thing I can put on my CV. The therapist did not seem to be able to relate to anything. I'm scared to walk down the street as there are always scooters and bikes coming at you. "Oh I don't know about that because I never go into town" "oh you don't want to go out walking in winter, it's cold" I am very outdoorsy and have all the clothing to hike comfortably in cold weather. Therapists seem to be unable to fathom that living alone does not mean that you are lonely. I don't need to go out to meet new people I need help bonding with people. I am in many clubs and so alot of classes. Still the therapist told me to join clubs to meet people. When I told her that I have afew hobbies and clubs she tutted when I said they cost money. Like she thought they would be for free. Most hobbies, clubs and classes cost money. She would also patronise me when I said I had plans for the weekend and would not just sit alone at home. "Oh well done, see you do have friends" at the end of every session. Yawn! This person was clearly in a comfortable little bubble and did not have any real life experience. As with alot of therapy has a little script to read that will magically solve problems. It is the opposite should be called "worsehinder" I know you are supposed to try out different therapists to find one you can build a bond with, life would be great if you could afford to waist hundreds of pound finding the right therapist before you get into the actual therapy, Most people can't do this I was also running out of time. I was getting worse the more I looked for help and spoke to the wrong people. Sadly, the UK market may prove to be quite lucrative for this company as our NHS mental health service is poor and under funded. News flash! no, I do not want to give a discount voucher to friends and family
Response from BetterHelpDec 4, 2023
We appreciate you reaching out to provide this feedback, and are sorry if you were discouraged by this experience with your therapist. Although it can sometimes take a few tries to find the right fit, please know our team is able to assist you through the whole process, as needed. We typically respond to emails within one business day. I would love the opportunity to turn this around for you, and am going to request the email address associated with your BetterHelp account through a Trustpilot form you will receive shortly. Talk soon, BetterHelp Team
A K.
Through Better Help, I have learned that I am in charge of my own destiny. Before going through therapy I felt defeated, depressed, and even suicidal. My therapist had helped me see that I cannot control how others react, but that I can control my own reactions. Thanks to Better Help, I can share lifesaving techniques with my child and be the best mom I can be.
Carla
My therapist, Danyel has been very helpful in providing support and guidance with what we have been working on. She listens attentively and provides thoughtful feedback and suggestions. I always feel heard and understood, and she asks me insightful questions that help me gain clarity and new perspectives on issues. I also appreciate her warmth, compassion, and non-judgmental approach. I feel comfortable opening up and feel I can trust her. Highly recommend.
Lisa W.
My therapist is amazing, he listens gives advice and is a calming presence for me during a very challenging and chaotic time. I’ve been using BH for 7 months now and absolutely love it!