BetterHelpReviews of betterhelp.com

For more organisations like BetterHelp! I could not be happier with this service and cannot recommend it enough. You are matched with a therapist upon answering a questionnaire. The therapist allocated will be someone with experience working with the issues you are dealing with. If after a few sessions, you feel the therapist is not the best for you considering your needs you can ask to change therapist. The therapy is done online which allows for a lot of flexibility in terms of time. The customer service is incredible, very responsive, and accommodating. For instance, at times I was not able to attend a session for any reason they always extended the plan promptly. I must say that when I first tried BetterHelp I did not feel the therapist was the best for me so I stopped therapy as I was not ready to open up again for another therapist. After one year, I decided to give it another go, and this time I found the best therapist I could have found. She is incredible, very professional, skilful, knowledgeable, and empathic and we have been doing great work together, I am much more in control of my emotions and my mood improved significantly. Mental health is as important as physical health, thank you BetterHelp for existing and for contributing to better mental health/ happier lives.

I have had multiple challenges in my life and always wondered why about many things. BetterHelp gave the answers and helped me reach a state of peace of mind

I want to start off by saying that my therapist was excellent, I couldn't fault her at all. This is purely a review of Betterhelp. Like many others, I find that I work best with therapy every two weeks rather than every week, so that I have adequate time to process the sessions. It appears Betterhelp has never offered this flexibility, but in 2021 they used to have a workaround which was promoted by their own staff (i.e. to pause or cancel every other week and then re-open the account) They have now completely removed that option and you can only pause your membership for either 2 week, 4 week or 6 week periods, and only once every 3 months. They claim to offer total flexibility for modern-day therapy on your terms, but unless you literally want one session every single week without any breaks (if you miss any or can't pause your membership, you still pay the weekly fee), this is not the platform for you. Update: I cancelled my membership today after hearing back that the only ‘help’ they could offer me was an extra 7 days membership (a useless token as I still can’t have therapy bi-weekly). When I asked that they do something which WOULD at least benefit me, i.e. refund me 7 days instead of 7 extra, they refused.

BetterHelp is the most authentic online therapy you will find!

I want to block schedule my appointments. It is a huge problem with your platform considering the types of people who actually get therapy. Routine is very important and your effing it up. It’s my ONLY problem with better help and it cost you 2 stars.

Wish I hadn't waited so long to try it. So convenient. Technology is really easy to use. I got matched with an incredible therapist right away. Cheaper than in person sessions without the commute. Can text throughout the week. Group sessions available covering so many topics. Referral credits available. It's a no brainer!

Best platform ever for immediate assistance when you must need it. Please don't hesitate to use Better Help-- I signed up for it during a crisis exactly one year ago, when I could not find a therapist where I was living due to long waiting lists. Within 3 hours, I got my therapist assigned to me on BetterHelp, and I have been using it ever since. Save a life, save yourself! Blessings

Had good constructive criticism and help with what I was dealing with and giving me good feedback