BetterHelpReviews of betterhelp.com

From the very first session I’ve felt progress in my mental health. I was matched with a therapist through a very thorough process and have had regular sessions that have changed my view of myself and therefore my life. I wish more people could use this service because even using it once, you come away from the sessions feeling so much better about yourself and the possibility of self improvement through the sessions.

Just checked these guys out of curiosity and apparently you can't pay with a PayPal for their services. This is because PayPal can give you your money back in seconds if something will go wrong and BH don't want you to be able to get your money for non-services :D So confirmed to myself and making other people aware - Scam to get your details and bank card number. Update: BH requested some additional information- including full name and personal number😅 For sure it will be easier for me to write this review once every few days and for sure my phone number won’t be given to scammers, who selling personal data

BetterHelp is brilliant! The platform is really user-friendly and I've found it really helpful having a service that is online to access from my home. The service provides so much support and content across a huge variety of topics. There are so many sessions scheduled that you will always find a time that suits you, or you can watch the classes on replay. The therapists I've worked with in 1:1 sessions, and group sessions, and those whose classes I have watched, have all been incredibly knowledgeable, supportive, and empathetic.

Better help advertise a very accessible service (messaging, phone calls, video calls, working around you) but when you purchase they do not actually provide the service. They outsource to therapists who have their own private practices and only have a small amount of time out aside for BH and therefore are not available to provide most of the services that you pay for. You need to buy a subscription before you find out this information. I'm at the end of my first week without receiving any input and I'm really upset by the amount of money I've wasted - it's made me feel a fool (which is probably not the aim of therapy).

Good therapist. Distorted billing. If your therapist takes a break for say Christmas. BetterHelp will still take money out of your pocket for a service that you couldn’t actually use. And you won’t be able to get a refund. Not to mention the prices. I couldn’t get $220 back in this instance for two weeks missed. Do yourself a favour and find a therapist where you pay per session and can knock on their door. This apps billing structure is not built on sanity.

Easy to sign up, support from the app has been excellent when I've needed to reach out to them and my therapist is great so far (only just started)

The feedback I’m receiving from my therapist has really given me some clarity on how to finally set healthy boundaries with loved ones. I’m only a few weeks in and my life has already changed for the better. I wish I would’ve done this a long time ago but glad I finally reached out for help. I feel empowered with the new knowledge I have received and the journaling (first time trying it) has helped significantly also. If you’re on the fence and not sure if therapy may help, I ask that you please give it a try. I grew up in an environment where men don’t cry and men don’t ask for help but o see now that was a lie. Thank you BetterHelp for your services and your amazing staff. I’m going to start digging deeper and get to some deep rooted issues and trauma that have occurred in my past. I already feel lighter on my shoulders and chest and looking forward to getting into a solution with my therapist on how to heal

My personal experience with better help was a great one ! I really liked my therapist and the ability to join group therapy sessions and classes. It was a fun experience and I got lots of resources and help.