BetterHelpReviews of betterhelp.com

If I could give less than 1 star I would. My wife booked an intro session with a therapist and this so called "professional" compared her life to "an episode of shameless". She persisted, tried someone else and the next person just failed to show up. Honestly atrocious.

Better Help matched me with my therapist and I couldn’t be more grateful. I was pretty skeptical at first, but I can’t imagine having anyone else. And it broadens your search by being a video call instead of in-person which gets you linked with the right person. Great resource. Highly recommended.

One thing I really appreciated about BetterHelp was how easy they made the process of finding the right counselor. When I signed up, I was able to answer questions about my concerns, goals, and the areas where I needed support. Based on my responses, BetterHelp matched me with a therapist whose background and experience aligned with what I was looking for. As someone who was already feeling overwhelmed, having a platform that guided me through the process and helped narrow down the options was incredibly helpful. Instead of spending hours trying to figure out who might be a good fit, I felt like the matching tools took my needs into consideration and connected me with someone who understood the challenges I was facing. The process felt personalized rather than one-size-fits-all, which made it much easier to take that first step toward getting help. Knowing that I could also switch therapists if needed gave me additional confidence in the process. Overall, the matching tools and personalized approach made finding support much less stressful and helped me feel more comfortable beginning my counseling journey.

The therapist I was matched with is really great. As somebody who is 31 and never been to therapy, it was a little intimidating. There are 3 options for sessions, video, phone call and messenger. They offer free classes to participate in, I did that before meeting with a therapist and it helped me get a feel for the platform. There is a variety of classes, it is very inclusive. I would recommend this app.

I felt a lot of confidence that I could request a new therapist at any time. I have kept my original match. She has helped me recognize how things from childhood affect my current choices and behaviors. I have learned and so much and adjusted so much. I wouldn't trade my time with my therapist for anything.

The questions they ask when signing up are fantastic! My answers brought me to my first Therapist and she’s spot on for my needs. I recommend BetterHelp to everyone when the subject comes up. :)

A complete scam. You pay monthly but if your therapist cancelled your appointment, that's it you lost it for another week. Disgusting business practice

You take a questionnaire in which you are honest then it just gives you the Samaritans number when what I want is an English speaking therapist as I live in Portugal as an expat and can't access services (English speaking). What use is that?