Mr. S.
You won’t be disappointed
BetterHelp is always available for scheduling appointments and the therapists are wonderful. The scheduling is super easy and the amount of visits you receive for the monthly fee is very affordable!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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9,555 approved reviews, newest moderated first
Mr. S.
BetterHelp is always available for scheduling appointments and the therapists are wonderful. The scheduling is super easy and the amount of visits you receive for the monthly fee is very affordable!
Jerry B.
Comments my therapist made after reading my needs. Noting that I was worried about another therapist complaining to me about their pay. "During 17 years as an adult, have you not yet noticed that there's not a reliable correlation Studies show that some people have a hard time VALUING free services, they tend to take them for granted. People typically value only that which they've had to make some sacrifice in order to get. So "Could my dim view of Better Help therapy be related to the the fact that I'm getting it for free?" If so, try to understand that therapy has potential value whether you're paying for it or not. It's like ANYTHING ELSE in life, Jerry... you'll probably get OUT of it what you put IN to it! Good luck on your therapy journey, I have a feeling you'll need it Jerry! Not triggered at all, just bored at this point. See ya. I'll let you have the last word , Jer... it's apparently super important to you. Best of luck. adversarial clients are part of the reason that therapists avoid online work. My comments were meant to give you a much needed reality-check, they were not meant disrespectfully."
Response from BetterHelpApr 3, 2024
Thank you for bringing this to our attention, Jerry, as this is definitely not the level of care we want any of our members to receive. We would like to speak further about your interaction and make sure our Clinical Operations team is made aware of your experience. I am going to request the email address associated with your BetterHelp account, through a TrustPilot form you will receive shortly, so we can make sure to address this as quickly as possible.
Taylor A.
Better help has taken all of the frustrating work of finding therapist and completely simplified the process. I love how easily accessible therapy is to me on my own schedule and from my phone. I’ve been very pleased with the quality of therapist I have been shared with and would recommend this app to anyone looking. To get started with therapy
Anonymous
My experience was outstanding! I first sought out Better Help because of their televised marketing ad. As skeptical as I was, I still needed to talk with someone. Based on my previous experiences, I didn't want to be handled. Past counselors have used what I felt was a template (questions, breathing exercises, journals, etc.) and I've found them to be rote. I just didn't want to go through that again! I still, hesitantly, submitted my information online and quickly got a response. I was impressed (and very glad this wasn't a scam of some sort). The online experience was pleasant. Questions were specific (and so was I). I spoke with the therapist and I have never been so delighted. I shared 8 things that I was feeling in our 1st session...by the time we got to our last session, I had a plan for each of the 8 things. We talked all the way through each of them extensively. I'm very grateful to have found BetterHelp and have not yet disconnected. I've paused my membership so I can check back in with my therapist in 6 weeks. I'm very excited to be able to follow a real plan to get back to what I feel is my "normal" self. Thank you BetterHelp!
Caitlin C.
Betterhelp is such a good and useful app for those who need help. I am sure my therapist and I haven’t even cracked the shell of my problems but we jumped right in and begin to identify things about myself. You can see that the therapist actually cares, listens to what you have to say and provides actual tools and feedback to correct some of the issues. I originally apprehensive about starting BetterHelp but the universe must have been listen and I was approached in Walmart to join on a promotional/trial basis.
Consumer
Such a great service! The therapists are skilled, professional, and helpful!
Adam D.
Wow. Who would have thought online therapy could be so amazing. What an incredible platform. Try it. You’ll be glad you did.
Izzy101
Excellent therapist and lots of very helpful resources, including classes / lectures on a range of relevant topics such as relationships, self esteem, depression, anxiety, loss etc. I highly recommend it to anyone experiencing mental or emotional difficulties who really wants to learn the skills to get better for the long term, not just a quick fix.