ABC
My therapist was but the BetterHelp was…
My therapist was but the BetterHelp was not… I needed one or two more sessions with her but BH is forcing me to do another subscription even though I did not require it. BH is leveraging mental health issues for increased profits. As a middle aged man, it can be difficult to reach out for help and this has now added to my stress for obvious reasons. As I mentioned above, my therapist was amazing but BH was not helpful or seem to be concerned about my mental state… considering that “HELP” is in your their title, they do little to actually fulfill that purpose.
Response from BetterHelpMay 21, 2024
We're really sorry for any miscommunication or confusion with the billing options for your account, as you should have a "billed weekly" plan available to you if you do not need/want 4 weeks worth of service. I can assure you we absolutely care about helping you get the help you need. I'll request the email address linked to your account (via a separate Trustpilot form that you'll receive shortly), so we can reach out directly and get this sorted out for you. Thank you, BetterHelp Team



