BetterHelpReviews of betterhelp.com

I’ve had 3 sessions with Chandana Rathnayake at BetterHelp and feel they made a perfect match with him as my therapist. He gives me good advice and is very understanding and compassionate to my situation. I have also attended several different classes that have helped me, from ideas to journal and using mindfulness to understanding we use food, alcohol, etc as coping mechanisms. I have a class about tools to help get off nicotine tomorrow which I’m excited about as I’m trying to stop vaping. In the short time I have been with BetterHelp I’m really seeing a difference in myself ☺️

I had an appointment and they didnt call me at the sheduled time. I wrote them about the issue and they didnt reply.

I have been absolutely blown away by the quality of therapist that I was assigned I really was not expecting much and couldn’t be happier.

Better help really allows you to customize your therapy sessions and offers plenty of activities and introspection in between sessions too.

My counselor is wonderful. We end each session in prayer. My life is full of people and a BIG mess and he keeps it all straight, even when I had to take a month break because of finances.

Do not use this company. I chose not to go forward with using their services and they took unauthorised payments from my account. I raised a concern with them, sent them full details and a screenshot of the payment s taken. They have made it clear that they want me to concentrate my efforts on getting my credit card provider, not them to pay me back. I reviewed them and they have now left a dishonest, disingenuous reply pretending that I had not given them the required information and that they were concerned to resolve my problem. This is simply not the case. At a time when I am very sad, they have added to my stresses. I do hope some of their counsellors read this.

I got a $9.72 refund for Betterhelp selling my data without consent. BetterHelp agreed to pay $7.8 million to settle charges brought by the FTC. The FTC says that, among other things, BetterHelp promised to keep users’ information private but revealed data to Facebook, Snapchat, Pinterest, and Criteo for advertising purposes. This data included email addresses, IP addresses, and personal answers to health questions. BetterHelp offered online counseling through several websites, including: BetterHelp • MyTherapist • Teen Counseling • Faith Counseling • Pride Counseling iCounseling • Regain • Terappeuta Edit after BetterHelp's response: Obviously, they have done absolutely nothing wrong. I hope my review has made you independently search for information around the topic to come to your own opinion.

BetterHelp is a godsend for me right now! I had seen commercials for BetterHelp and was interested in the services. I thought it would be beyond my financial ability to pay but they were willing to work with me. This has been a lifeline for me because I was on the verge of a nervous breakdown. I am so glad I reached out to them and their willingness to work with me.