BetterHelpBetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
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Mental Health · Lancaster, California
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Mental Health · New York, New York
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Mental Health
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9,555 approved reviews, newest moderated first
Sarena C.
I have had an incredibly positive experience working with my therapist. She is extremely patient, knowledgeable, and empathetic, creating a safe space for me to explore my thoughts and emotions. Her insightful guidance and deep understanding of complex feelings is helping me navigate through my current challenging times. I always feel heard and understood in our sessions. I highly recommend her to anyone seeking a compassionate and skilled therapist.
Veronika T.
It’s amazing that you can have someone help you find the perfect match for you, because to find the perfect therapist for your situation. It’s like dating, you find someone, you share your problems and then your heart gets broken, because they can’t help you. But with Betterhelp you can say what you’re looking for , that your problems are and they help you to find the perfect match. Ever since I started using Betterhelp my mental health has improved a lot. Even if something happens in the middle of the night you can always contact you therapist which I find really helpful, because most of the times the bad thoughts occur at night. Nowadays it’s good to know that you’re not alone and there is someone who care and respect you!
Dana N.
I am an expat living abroad. I wasn't sure I would be able to find an English speaking therapist and Betterhelp offered so many options, not only in the delivery method, but of therapists and scheduling options. I am thankful to find someone I can talk with on my schedule, in a way I am comfortable.
Ragnar
Great service for finding therapists. Go to therapy from your own home
Vicente Vargas L.
⭐️⭐️⭐️⭐️⭐️ BetterHelp has been an incredibly convenient and accessible platform for me to get the therapy I need, all from the comfort of my own home. The flexibility of being able to connect with my therapist via video, chat, or messaging is a huge plus, especially for someone with a busy schedule. I was matched with a therapist who has been a great fit for my needs, and after just two sessions, I’m already seeing progress. The platform makes it easy to communicate, and the resources they offer outside of the sessions are also helpful. If you’re looking for therapy that fits into your life seamlessly, BetterHelp is definitely worth a try.
Joe M.
A valuable and easy-to-use site. The access to care and excellent communication tools are great. I particularly loved the messenging tool.
Sandra P.
Everything was great at first. I love my therapist. But I started noticing that I’m being overcharged for sessions. I looked at my billing for the past 4+ months and they charged me for 16 sessions even though I only had 13. I emailed them several times and got totally ignored on the actual issue. They kept talking to me like they’re not even reading my emails and I’m still not getting the sessions I’ve paid for or my money back. You’re better off contacting the therapist directly, at least the money would go to them not this scammy service.
Response from BetterHelpSep 26, 2024
We appreciate you bringing this to our attention, Sandra, and what you have described doesn't sound usual. Our Member Success Team typically responds to inquires within 1 business day, so if you aren't receiving a response in that timeframe they could be going to your SPAM or JUNK folder. Ultimately, we want to look into this further for you and make sure we are able to resolve your concerns as quickly as possible. I am going to request the email address associated with your BetterHelp account, through a TrustPilot form you will receive shortly, so we can speak more. Looking forward to assisting you soon, BetterHelp Team
Courtenay A.
My therapist, Mrs. McMurray was very open and safe from our very first meeting. She validated my feelings in a way that helped me to understand that I was doing the best that I could while still helping me to see other perspectives that helped me to work on my goals in a therapeutic manner. I look forward to my sessions.