BetterHelpReviews of betterhelp.com

Really satisfied. :) ♡

I got to select the type of therapist I wanted and she really listens to my problems, helps me pinpoint the root of the issue and then gives me advice on what I can do next to fix the situation

Better help is an amazing community that has helped me immensely, it has many different types of help that I had no idea about when joining thank you so much better help

It was so easy for me to get a therapist through BetterHelp. My therapist is a great match for me and I’m really glad I took this step.

Untrustworthy and low quality. I used BetterHelp as a therapy service when living overseas. The first therapist that I matched with spend most of the appointment talking about herself. Then she hit me with a bunch of judgement about my travel plans. I asked to be switched. The second therapist recommended a bunch of Christian literature despite me not being into religious books. This is a dangerous service that mines your personal data and does not provide good care. Do not support this company.

I had a disappointing experience with Ramone. After a late cancellation, her response came across as cold, assumptive, and lacking the empathy I’d expect from a therapist. Rather than checking in or showing understanding, she implied I might want to stop therapy entirely — without asking why I cancelled as she has other people more in need? Despite the fact she has no idea why I couldn't make it and that I am not only paying 100% but also extra for cancelling. When I raised this, her follow-up deflected responsibility and shifted blame back to me. It felt more administrative than therapeutic, and ultimately not like a safe or supportive space. I wouldn’t recommend her if you’re looking for someone emotionally attuned or grounded in core therapeutic values like curiosity, care, and repair.

I entered my first session not expecting much and thinking I'd give it a week or two before quitting. I didn't think I'd get much out of online therapy. I'm pleased to say I was incredibly wrong! I had tried one other time a few years ago and didn't have a good match with a therapist. The first match this time was phenomenal. My therapist is perfect for me and I immediately felt at ease talking to her. She understands my needs and knows when to push and when to just listen. I went threw a few weeks where I wasn't sure what I needed and was able to pause my membership so as to not pay for nothing while I figured out how to move forward. When I began again, I was better able to articulate my thoughts and my therapist immediately was able to help and support. I'm still working through things but getting healthier. Anyone struggling or even questioning should give it a try at least. I've recommended to several friends and will continue to do so.

There isn't a better place to find therapy. The options are limitless for therapists and once you find that right connection, you're on your way to better health.