NinePerfectStrangers
Easy to use platform with easy to…
Easy to use platform with easy to connect with people. It would be good to see some improvement, but honestly you are already ahead of many in the field, so kudos!

BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
9,555 approved reviews, newest moderated first
NinePerfectStrangers
Easy to use platform with easy to connect with people. It would be good to see some improvement, but honestly you are already ahead of many in the field, so kudos!
Julie M.
BetterHelp is the best therapy I’ve ever had. I’ve been under NHS mental health teams for years - but these guys are a different breed. Considerate, Compassionate, Caring, Supportive, Empathic and relate to their own experiences and needs so you can trust and rely upon the effectiveness of the mindset, knowledge and fundamental mental health changes
Ashley U.
BetterHelp has been instrumental in helping me get through the hard time I’m going through. I found an appointment within 2 days and my therapist is amazing and really shows that she cares about me. I can text her throughout the week between sessions and she usually responds the same day. She checks on me via text and I am able to add a group session each week for extra help or add a second individual session when big issues come up for just $25. The flexibility and mobility of having this on my phone is the only reason I’ve been able to get this much help. I’m so glad for this service.
Cindy Z.
BetterHelp has been key in my progress. The ease of scheduling, communicating and the video visits is key! The cost is reasonable as well. I have recommended to many who are also pleased!! I give it my highest recommendation!!
Jenea R.
Great place to receive online, professional, and affordable therapy. I’ve always felt comfortable with the therapist’s I’ve matched with and better help’s customer support is superb. They address any financial and scheduling issues with you in a prompt and thorough manner. Very satisfied with the service!
Andrea H.
I spent many years not seeking work support through a company (not meeting in person) because of my fear of technology and thinking "I don't need it.". But this decision has been painless and productive. Totally worth using BetterHelp for support and strategies! Easier to use than I had ever expected!
Rachel
The therapist was very inexperienced. I probably could’ve gotten better advice from ChatGPT.
Response from BetterHelpJul 1, 2025
We are very sorry you didn't feel your therapist was able to help you, Rachel. Although every therapist in our network is fully licensed and able to practice independently to provide talk therapy, they all have unique areas of expertise. We would appreciate the opportunity to have a member of our management team look into this further, involve our Clinical Operations team as needed, and reach out to you directly to make sure this gets resolved. You'll get a message from Trustpilot shortly, and if you include the email address linked to your BetterHelp account we will reach out directly!
Wendy
This is my second round with better help. I did take a year off in between. And both times I have been paired up with an amazing therapist! Kind and compassionate and feel very comfortable to discuss my issues… their advice has been priceless.