Jen G.
I would give zero stars if I could
I would give zero stars if I could. We placed an order and they intially charged $125 in shipping. After the order was placed they wanted to charge an additional $38 to ship. We cancelled our order and found a better price elsewhere. It has been three weeks since we cancelled and still no refund. We are currently out $650.
Response from Better Body EquipmentJan 2, 2024
Hi Jen, we are so sorry there was a delay with your refund. We totally understand your frustration and apologise for any inconvenience caused. Unfortunately sometimes Paypal refunds can take a while to process which caused a delay in this, however I can confirm that this has all gone through and the refund has been issued in full. We appreciate your patience and understanding with us! Please don't hesitate to reach out should you require further assistance. Better Body Team