Better Body EquipmentReviews of betterbodyequipped.com

I highly recommend this company to anyone looking to build their own home gym! I’ve been buying from this company since it first started up a few years ago in Canada. What started as just a few items that I picked up during the height of the pandemic, turned into a full home gym. I love the products and what this company has to offer and what they believe in. The founders are young and ambitious and they continue to increase the selection of products offered, with a focus of offering equipment that are adjustable, versatile and space-saving. The quality of the equipment is better than any other company I’ve come across that offer similar items; the prices are affordable, there’s a reward program, great sales, and the company offers warranties and replacements. The customer service representatives are friendly and helpful and quick to follow-up. So far, I’ve purchased an incline squat rack, a bench, 3 barbells, several sets of adjustable dumbbells, weighted plates, and several accessories. You wont’t regret buying from this company.

Great quality equipment!! Comes fast and amazing customer service!

I did a lot of research and found Better Body had the best combo bench and dumbbell deal. Dumbbells I'm sure are as good as any other however the weight bench seems a little flimsy for a big guy. Overall satisfied.

In my opinion, this company has a fairly decent price towards their products. I also appreciate the messages and notifications sent when they have a sale. Purchased 90lb adjustable dumbbells and their still basically new. Drew

Amazing quality barbell at a fantastic price.

I recently received my adjustable twist dumbbell set and one of them arrived damaged. It is damaged to the point where it is unusable (the handle and multiple plates are broken). I immediately reached out to Customer Support and my experience so far has been horrible. James in customer support is VERY delayed in his response time. Apparently, he is the only one on the support team and there is no one else to contact. I tried to find a way to talk to his manager and I was informed there was nobody. He does not want to send me a new dumbbell and keeps trying to send me parts so that I can fix it. I’ve been going back and forth with him for almost 2 weeks with no solution. I’ve honestly never had such bad customer service, and I rarely ever write reviews. I think all the positive reviews must be due to not having received a broken product and then having to deal with the support team. They claim to be "Hassle Free", but my experience has been nothing but a pain.

Great company super easy to do business with. The bundles were great and helped built a perfect home gym. Service was responsive and the YouTube videos for set up were very helpful.

I just read some 1-star reviews and decided to write my own. I feel bad for all the people that had a bad experience with BBE. My experience was very pleasant. I finally decided to get my powerlifting equipment after almost 2 decades of paying for a membership. I had some pre-order questions and the customer service representative was very helpful - all my questions were answered sufficiently. I placed my order, and the stuff was delivered promptly (not sure how long I was waiting, but it could not have been very long - otherwise, I would remember). I received all ordered equipment, nothing was missing. A delivery guy was not very happy as he had to unload over 800 pounds of the equipment.