Sophie M.
Nothing but great things to say
Nothing but great things to say about Better Body. Pricing was great and my gear came a few days before the expected ship date. Thanks Team!

Home gyms for every space and every budget.
Better Body Equipment (betterbodyequipped.com) has 134 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Fitness & Weight Lifting · Coleman, Texas
Excellent

Fitness & Weight Lifting · Plano, Texas
Excellent

Fitness & Weight Lifting · McKinney, Texas
Excellent

Fitness & Weight Lifting · Burnet, Texas
New
134 approved reviews, newest moderated first
Sophie M.
Nothing but great things to say about Better Body. Pricing was great and my gear came a few days before the expected ship date. Thanks Team!
Kalayna K.
I am very happy with the quality and how quickly the items I ordered came. Will definitely be ordering from their website again!
Allie S.
Amazing!! 🤩🤩 the best adjustable dumbbells! My home gym wouldn’t be complete without them!! Thank you better body! Would shop again!
Jeff L.
Ordered the 4.5-70lb twist grip dumbbells which have enhanced my workouts dramatically. My only criticism is in the design. The plate hooks in the cradle and the receivers in the end plates could stand a slight redesign allowing a deeper connection as the remaining plates in the cradle have a tendency to tip over when there are only 1 or 2 left in the cradle. Outside of that criticism, I couldn't be more satisfied with the dumbbells as well as the level of customer service. Thank you.
Robbi
Ordered several items from Better Body over the last year, including a pair of adjustable dumbbells for a christmas present. Everything came on time. There was one mix-up with pricing but customer service helped me out and everything was resolved within days.
Beth M.
Do not order from the company. They will ship late or not at all and hood your money. I cancelled a $1300 order before it shipped. They sent the product somewhere else and are saying that I need to pay over $800 in shipping/freight charges meanwhile I cancelled before it shipped and shipping was under $490. This is a fraudulent business. No one will call you back and they give you the run around if you ask for a refund etc.
Response from Better Body EquipmentJan 11, 2023
Hi Elizabeth, we are sad to hear you call us fraudulent but we understand how upsetting this must have been for you. Please know the order was already shipped before we received your cancellation request. As much as we'd love to refund your order in full amount, we hope you understand there are applicable deductions for the shipment. We have to pay over $800 for the total shipping fee. Our policy states the customer has to pay for the original shipping and return fee. Since we were able to redirect the shipment to a new address instead of returning to the warehouse, we are now only deducting you the original shipping fee which is $470. We know this is a huge amount but we hope you understand we have policies in place and we can only process requests in accordance to them. I see here now that a case was opened with PayPal instead. In this case, our finance team can no longer process any refunds. If PayPal decides to refund you, the refund would be processed twice. We hope you understand. We'd love to help you in any way we can but for now, all we can do is wait for PayPal to settle the case. We thank you for all your patience. Let us know if you have any questions!
Abtin M.
Had a great experience with my order! Building my home gym has been a work in progress, I love the customer support team helping answer my questions!
Jennifer L.
Buyer Beware, I purchased a dumbbell set on Dec. 13th and reached out to cancel my order that same day realizing I ordered the wrong item. I asked if they sold the product I was looking for and they told me no and I requested a refund. It has now been over 3 weeks and still no refund. Their customer service is awful and when you try to call a voice mail picks right up. I have left messages and only got responses after I emailed them. I am so unhappy that I have not yet received my refund and I want to warn future customers not to buy from them. I have even filed a claim with the BBB. I feel like I have been scammed. So sad.
Response from Better Body EquipmentJan 11, 2023
Hello Jennifer, thanks for sharing your experience here! We are so sorry we missed your call. We are still a small team and we are only available from 9AM-3PM EST. It's possible our representatives were assisting other customers when you called. I see here our team has been assisting you via email instead. Regarding your refund, I see here it's lined up for processing now. Rest assured you'll receive a notification once it goes through! I advised our team to send you an update as well once it does. Please feel free to let us know if there's anything else we can do to assist you!