Better Body EquipmentHome gyms for every space and every budget.
Better Body Equipment (betterbodyequipped.com) has 134 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Fitness & Weight Lifting · Coleman, Texas
Excellent
Fitness & Weight Lifting · Plano, Texas
Excellent
Fitness & Weight Lifting · McKinney, Texas
Excellent
Fitness & Weight Lifting · Burnet, Texas
New
134 approved reviews, newest moderated first
joel W.
Really happy with the weights, they work well and save space.
Response from Better Body EquipmentOct 12, 2023
Thank you so much for leaving us this 5 star review Joel! We really appreciate your support of Better Body! The Better Body Team
Herchie
I bought the dumbbells and chair on a regular price and not on a discount because its not available that day, then the next day after I paid its available with the discount. I texted Sir James and he gave me refund! I emailed them too and they replied quickly on my concern. I got the discount refund the next day. Their Customer Service is above and beyond!!! They also called me on the delivery to make sure its a physical address. Thank you so much and God bless!!!
Response from Better Body EquipmentSep 21, 2023
Thank you so much Herchie for leaving us such an amazing review. We really appreciate your support and glad that the team could provide you with such a great service! Better Body Team
KAREN L.
I purchased a 90 pound adjustable dumbbell set a couple of years ago for my son. A technical difficulty arose after much use and I wrote to customer service to seek advice. James responded immediately and helped to address the issue. He was gracious, professional and accommodating in all his interactions with me. He replaced the defective part and had great follow up. If all companies had the level of customer service that Better Body has the commerce world would be a better place!
Response from Better Body EquipmentSep 21, 2023
Thank you Karen for leaving such a lovely review for us! We really appreciate your support and are so glad that you have had a great experience with Better Body! Better Body Team
Uwe E.
Great customer service - helped me pick the right products for my home gym. Shipping was extremely fast and the quality of the product is fantastic. Will be buying more things for sure!
Response from Better Body EquipmentSep 7, 2023
Thank you Uwe for such a great review! We really appreciate your support of Better Body! Better Body Team
Scott L.
I ordered a squat rack, barbell set, dumbell set, and bench. It's now been 5 weeks and my order has not been delivered. I've had to reach out numerous times, and I cannot get clear updates regarding my order status. They said they didn't have my address, then they somehow did and the order had shipped. Now the logistics company is saying the equipment was delivered, but I never received it and customer service hasn't responded in days. If it was delivered it was to the wrong location, and the logistics company never called to confirm the delivery time as the company stated they would on their website. I would advise to order from a different company if you don't want to deal with massive delays and headaches.
Response from Better Body EquipmentSep 7, 2023
Hello Scott, We sincerely apologize for the frustrating experience you've had with our company. Your feedback is essential to us, and we take it very seriously. We want to extend our deepest apologies for the delay on your delivery. As discussed with you via email this was due to an issue with the carrier delivering to the wrong address. Thankfully we were able to quickly get the package reshipped to you and I know that we have been in communication about this and that this is due to be delivered to you very soon via appointment. I understand that this issue with shipping and delays on updates due to waiting to hear back from the carrier was not desirable at all and would like to apologise for the inconvenience and time this has taken. We are very pleased that we were able to solve this and that your order is on it’s way. We would massively appreciate if you would be willing to update your review to reflect the resolve of this issue. We do also understand that your first experience was negative and appreciate your honest feedback. Better Body Team
Graham
They have great customer service and an amazing warranty policy. Recently had to get a broken part fixed and it was just out of the warranty period but they replaced it for free anyway! Super quick and clear at communicating. Great product as well. Have recommended to friends and they are very happy too! Will definitely order more from here.
Response from Better Body EquipmentSep 6, 2023
Thank you for leaving this amazing review for us Graham! We really appreciate your support of Better Body and glad to hear you had a great experience with us! Better Body Team
Teo R.
Good product, good pricing. Perfect for a mid price home gym setup, and a good variety of product. I personally recommend their deep dish metal weight plates as they are increcibly high quality and reasonably priced.
Response from Better Body EquipmentSep 6, 2023
Thank you for leaving such a great review for us Teo! So glad to hear that you are loving your Better Body equipment! Better Body Team
Ron
This actually goes back to August 2021… found them as I was searching for gym equipment because I was still not comfortable at busy gyms. Came across a page that showed decent equipment for a relatively good price. Placed a large order with some extra weights, took a few months to arrive but at the time they were backlogged with orders and kept me informed of this. They were willing to break the order up if I wanted but I figured why waste the resources. Late October or early November everything arrived. Again solid quality goods especially based on the great prices during a period where home gym equipment prices were rising. 10/10 will use again if I need more
Response from Better Body EquipmentSep 6, 2023
Hi Ron, Thank you so much for leaving us such a great review! We really appreciate your honest and informative feedback. We are super glad that you are loving your Better Body equipment and working out at home, and hope we can add to your collection again in the future! Better Body Team