BestQool Reviews | Read Customer Reviews of bestqool.com

BestQool Reviews | Read Customer Reviews of bestqool.com

BestQool reviews

260 approved reviews, newest moderated first

Jo R.
Aug 12, 2024
I am saving for a larger one perfect first red light
The perfect first red light! I want to save for a bigger one as I see the results already. My skin tone is evening out, I sleep better and my fine lines are subsiding! I highly recommend this quality product!
Response from BestQoolAug 12, 2024
Thanks so much for the awesome review! We're thrilled to hear that you're seeing great results with your red light panel—improving your skin tone and sleep. Thanks again for your support and for recommending our product!
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Patricia H.
Aug 5, 2024
I don't like the plastic covering on it and size!
I don't like the plastic covering on the lights, causes sweating..., ** I have to figure on my own how it works because the manual is terrible for giving instructions. ** It should not be as long as it is, it could be shorter on the sides and have extension belts on the sides to make it longer if needed. ** The design is bad for a smaller device. I have a smaller Bestqool pad and it is only the pad and not all that extra side belting. Some of my lights are worn out. We bought 2 and really like it but only last a year. ** BestQool does not have a very good selection.
Response from BestQoolAug 6, 2024
We sincerely apologize that your red light therapy experience wasn't satisfactory. The plastic covering is designed to protect the lamp beads from damage and prevent moisture from entering, while also softening the light to avoid harsh glare. And your suggestion for adjustable belts has been noted and will be considered for future designs. Don't worry. If you have questions about the product and the instruction manual, please reach out to our customer service for assistance. Thank you for your feedback.
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Oliver P.
Jul 11, 2024
Best price
Best price, fast shiping, easy web site.
Response from BestQoolJul 12, 2024
Thank you so much for the awesome review! We're glad that you loved our prices, fast shipping, and easy-to-navigate website. Your satisfaction means everything to us, and we can't wait to serve you again!
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Shelley
Jul 2, 2024
Fabulous company - brilliant communications and customer service
Communication from this company was first class. Owen kept me in touch with anticipated delivery times and addressed any concerns efficiently and quickly. My son has used the red light and it certainly seems to be having a positive effect on his well being and calming his TSW symptoms. I would certainly recommend this company.
Response from BestQoolJul 2, 2024
Thank you so much for your review! We're delighted to hear that you had a positive experience with our communication and customer service. It's wonderful to know that the red light therapy is helping your son and positively impacting his well-being and TSW symptoms. Thank you once again for your support.
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Alfredo G.
Jun 30, 2024
I am getting noticed
I am getting noticed. I can see from my pictures it’s working. I go to the Gym I get looked at by very young women. Some women in Facebook are Celebrities online now and want to talk me at first I thought it was fake but once they proved it was them. I was shocked.
Response from BestQoolJul 1, 2024
We're delighted to hear that our products are making a noticeable difference for you and enhancing your life! It's always wonderful to see you experiencing such positive results. Enjoy all the benefits that come with it!
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Patricia B.
Jun 28, 2024
I do believe my red lite is helping my…
I do believe my red lite is helping my neuropathy And your company contacted me immediately when I thought I had a problem. Which was my mistake
Response from BestQoolJul 1, 2024
It's great to know that our product helps with your neuropathy, and our team was able to assist you promptly. Your feedback means a lot to us. Thank you for choosing Bestqool.
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Daisy L.
Jun 24, 2024
Helpful
Good customer service ~ Owen.
Response from BestQoolJun 25, 2024
Thank you so much for your kind words about customer service!
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Paulo A.
Jun 3, 2024
Great product and service
Great product and service. The online tracking platform was quite good actually.
Response from BestQoolJun 4, 2024
Thank you so much for your kind words. We appreciate it!
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