Sarah B.
Unbelieveably slow delivery
I paid for 2 day delivery. Supplements arrived 2 business days later, after I had already left for vacation! They made some excuse about me changing the delivery address for why they could not refund me unless they got the pills back. I checked and double checked with UPS, and when I changed the delivery address they swore up and down that they should be there when I asked them to be. I suspect the problem is more with UPS, but it is not right that Best Price Nutrition tried to avoid giving me a refund and made a dumb excuse instead. Also, if UPS is not delivering (no pun intended), maybe they should use a different service!! I will not be using Best Price Nutrition ever again.
Response from BestpricenutritionJun 29, 2016
Hi Sarah - I am sorry about the confusion with this. We did ship the package out same day you ordered with your shipping choice. The issue was that you contacted UPS to change the delivery address after it was shipped. This almost always delays the shipping arrival. There was nothing we could do after we shipped it out to change anything. As for different shipping methods, we do offer USPS, DHL and UPS, but it all depends on the shipping option you request. We are actually adding more shipping options very soon which will include Fedex as well.



