BP AIReviews of bestparents.com

We received a booking for a student in our teen program and accepted the reservation, which had bee paid for in full by the student's father more than a month in advance. We provided our services and billed Best Parents accordingly, as per our agreement, which states they will pay at least 2 weeks before the program begins. Unfortunately, getting payment was a nightmare. Initially, they repeatedly assured us that payment would be sent "tomorrow," but those promises were never fulfilled. After several follow-ups, they stopped responding, until we told them we would need to contact the student's father for payments. At that point, they said they would pay - because of course they were worried their clients would find out about their operating tactics. But then, once again, no response to our urgent emails requesting some kind of bank evidence of a transfer. Because our camp is all-inclusive and operates on very small margins to keep it affordable and accessible, and because we need to pay our providers up front, we had to pay out of pocket to ensure the teen student could continue his program. Finally, half-way through the program, our bank notified us of payment. The company still has not responded. Based on our experience, I cannot recommend entrusting your money to this company. We will no longer continue working with them, it is simply too stressful under these conditions.

Wonderful organization. Everything goes as they planned. They be pendant of the student always. My son's experience was wondeful

Wrong dates advised for the chosen course meaning we had to change flights. Best Parents website said the course arrival date should be Sunday. It’s Monday. Payment options directed us to a link which applied credit card fees and FX costs resulting in an 11% additional charge. Fortunately I picked this up and did a bank transfer. After we paid Best Parents that was the last we heard from them. The remaining communication was with the actually educational provider. Who gave us the correct information. But we had to fill out all the pre-arrival forms and questionaires again with them that we had already done with Best Parents. None of the info we provided BP was passed over. A big waste of effort and time. Additional costs of airport transfers was not advised by BP - it’s a very substantial sum. It would have been FAR easier (and I am sure cheaper) to have booked directly with the educational provider, if we could have found the course online directly. Best parents added zero value.

Excellent offering, very clearly defined programs with an easy to navigate web site. The team is super responsive and helped me swiftly in my queries.

A very disappointing experience this summer. I highly recommend that you do NOT book your summer camp with this Best Parents, which is neither serious nor professional. The program we had registered my daughter for, and for which we had received official confirmation, was ultimately unavailable, and we learned this the day she arrived on site. She was reassigned by default to another program unrelated to her studies and career plans. Clearly not worth the amount paid for this service.

honest and reliable

All details were shared by the agent, bestparents. It was an amazing experience and we were able to know every detail during the arrangement process. Thank you!

My dougther had a great experience during her stay. While organizing her trip we received a great support. Our decisions were so fast with the guidance of Best Parents team. Everything was in order and very well organized. They were alwaysvery kind to answer all my questions which were a lot 🙈 very happy to meet Best Parents team and looking forward to our next advanture in 2026 🌸 thanks you so much!