David
perfect replacement
great description on the website, exact item shipped promptly, very good price. could not ask for more. thank you
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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David
great description on the website, exact item shipped promptly, very good price. could not ask for more. thank you
Customer
Great prices and super quick shipping
Cody E.
The shipping was free and super fast, got it in 3 or 4 days.
Jin S.
Matt has been very helpful with my order. First he he indulged my request to ship my order the same day, even though the order was put in after the same-day shipping deadline. Second, when I noticed a cosmetic defect on the item I ordered, he offered a full refund or an extra discount (exchange was not an option because the item in question was no longer in stock). From start to finish, I was thoroughly impressed with Ben's Cycles customer service and won't hesitate to order my cycling accessories and parts from them in the future.
Steve M.
Could not have asked for better product, price or service. Package was well wrapped and arrived very quickly.
Wil L.
I stop by Ben's/Milwaukee Cycles every time I'm in Wisconsin, great store with exceptional service. Love being able to shop online when I'm back home in the Carolinas. Always the best prices, extremely convenient and quick shipping. Highly recommend
Ken Y.
I have had a few things on my list of needs and finally decided to place an order with Ben's. Picked up a few items that I haven't seen elsewhere and the prices were fair. Everything was shipped quickly and efficiently packaged. Thanks for a fantastic purchase experience.
Christian
I never leave reviews but I was so pleased with ben's cycle shop's customer service, I had to spread the word. Their prices are great and they were very accommodating to my needs.