JOSEPH O.
Fast Service
Got my order fast -- much faster than I expected -- at a great price. Can't ask for more than that.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing763 approved reviews, newest moderated first
JOSEPH O.
Got my order fast -- much faster than I expected -- at a great price. Can't ask for more than that.
Customer
great job!!!
Reece
great products, great price, really quick with orders and delivery. However many times I have experienced unresponsive communication in regards to enquiries. I have had emails unanswered on multiple occasions which was quite frustrating.
David C.
I am a first-time customer of Ben's Cycle after it came up on the Answer Products website as a place to purchase an Answer stem on-line. Email communication was superb and I received my order within three days, including Christmas day. I would definitely recommend this on-line site for bicycle products!
Customer
I have order almost three complete builds of parts from them and always get it fast and accurate to what I wanted. Awesome place
Mike (gioscinelli) on B.
Matches prices as promised. Fast shipping. Friendly support from Matt. I ordered the Gilles Berthoud Galibier saddle on Saturday and received it on Wednesday, Christmas eve! Too early to give a critique on the GB saddle (have less then 100 miles), but feels good like Brooks Swallow leather saddle. Reason for getting the GB is the appearance, like the brass screw fittings with laser etched engraving and wider rear seat width. Cheers, Mike
Gary from Phoenix A.
I was looking for a bike part that only appeared to be sold in Europe. Ben's had it in stock and cheaper than everyone else. Shipped it to me in three days for free during the holiday season. Customer service is top notch.
Customer
Ordering was easy! Items shipped and received on time!