Patrick M.
Delivering!
I like when a shop delivers on the front side of their delivery schedule. they said 1-3 days to ship, and it went out on day 1. two days later, the product arrives, as described... Good stuff, will visit Ben's again!
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Patrick M.
I like when a shop delivers on the front side of their delivery schedule. they said 1-3 days to ship, and it went out on day 1. two days later, the product arrives, as described... Good stuff, will visit Ben's again!
Happy C.
Great place! Im from Seattle and was looking for a few specific parts. I found them on Bens online shop. They were willing to price match them and were incredibly helpful when I called to ask questions; even spoke to a person who is an avid cyclist! Get that from your other online dealer. Highly recommended!
Scott
Excellent service, communication and very fast shipping at a great price. Ben's had exactly what I was looking for when my local shop did not.
Lori
Bens nailed it. Support, efficient, product arrived quickly and perfect. Thanks
Customer
competitive prices; fast shipping; solid vendor...and that's all you can ask from an online bike shop
RonH
I was surprised to discover my expensive brooks bicycle saddle had a broken rail! I was just as surprised to discover the replacement parts, rails and rivets available at a good price at Ben's Cycle. I had never heard of Ben's, but give 'em a shot. I placed my order on Thursday night. It shipped on Friday and I received it on Monday! Now THAT's service! I will happily use Ben's again.
J W.
Just finished installing my new Bottom bracket and Crank from Ben's Cycle. I had been looking for something specific and Matt hooked me up swapping out a 44 t ring for a 42. Great service, Great People, Great parts and selection and at a competitive price. Can't go wrong buying at Bens.
Drrtyskillet
Fast, friendly, and a great custom wheel builder. Order without reservation.