benisouk.comReviews of benisouk.com

Benisouk was fast and easy to order from. I have ordered two rugs and will continue to buy more!

I've frankly been burned by social media ads in the past but took another shot with benisouk. Boy was I surprised! I needed different cushions for a new leather sofa and these that arrived are perfect!! Gorgeous and subtle texture in the weave and dye, stunning tribal patterns, rich to the touch - I couldn't believe this find. Wholeheartedly recommended.

I had a wonderful experience with my customer service agent, Mario. But I have to say that the item I ordered did arrive damaged, and Benisouk initially would not give a refund as I opened the package after the 14 day return window. I well understand that policy if the item is in perfect condition-- but if it's damaged it should have been an automatic refund, in my opinion and experience. However, Mario was so helpful, responsive, and gracious, and he did secure a full refund for me, which I greatly appreciate as there were some extenuating circumstances for my delay in opening the package. Mario restored my faith in Benisouk as a company that values and responds to its customers needs. Thank you so much!!!!

I ordered a Boujad rug from Benisouk. After months of not receiving it I made contact with Benkisouk who told me the rug had been lost. They were good enough to refund my money, but it was hard for me to believe it had gotten lost, and they didn't make contact with me to let me know what had happened.

The pillows are beautiful, luxurious yet sturdy. Incredible craftspersonship— so well made, they will last years, if not generations. The colors were just as pictured on the website, so choosing was easy, and they fit perfectly in our home. It took a little longer than other online sources for decor such as Anthropologie or Pottery Barn but so worth the wait. The quality is greatly superior to anything I’ve seen at those retailers. Feels good to support a real person rather than a machine.

The rugs I ordered were great! Exactly as pictured and described. Also, delivery was super fast on both occasions! Would definitely order again 😊

I had questions for customer service before my purchase, and received a fast and helpful response. Once purchased, the shipment arrived quickly and the items were high quality!

Purchased a beautiful Moroccan rug for my new home! It is colorful and sturdy in the landing on my second floor. I couldn't be happier with it!